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      AIR MILES

      Part of BMO Financial Group

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      AIR MILES reviews

      3.4

      48% would recommend to a friend

      (470 total reviews)

      Shawn Stewart

      62% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      470 reviews
      1.0
      Jun 9, 2020

      Avoid the Montreal Office.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company itself has many pros such a good salaries, benefits, and modern technology. Good diversity and equal opportunities do exist for women and people of color.

      Cons

      The Montreal office is plagued by a truly toxic management culture. Avoid working there especially in analytics, as everything in this regional office is led by Client Services (sales and account executives) instead of being data-driven. Analysts and managers like myself were hired with the hope of using advanced analytics but can never deliver as much value as they would like because the analytics management cannot stand up to account/sales people. The result is an office culture that is often disrespectful, aggressive, and short-sighted.

      avatar
      AIR MILES Response
      6y
      I appreciate your feedback. You are correct; we have a diverse workforce and accessibility is at our core. AIR MILES is committed to supporting an environment where we embrace and celebrate our differences. Our culture, perks and technology are big factors in how we continue to disrupt, innovate and make an impact. I’m sorry that your experience at AIR MILES did not match our intention of being the best place to work. We send out surveys and pulse checks to our Associates a few times a year because we know that the only way for us to continue to grow is by hearing from you about what’s going well, and where we have opportunities to drive positive change. From more clarity in your career path, to transparency in Leadership vision and communication to better learning and development opportunities, we take the time to listen and we put feedback into motion. As part of exploring your feedback, we plan on setting up chat sessions within the Client Services team to better understand what we’re doing well and make improvements where they’re needed. Thanks again for taking the time to leave a review. I wish you the best in your future endeavours. Dimitri Benak VP, Talent & Workplace Experience
      3.0
      Sep 27, 2019

      Okay, but....

      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly environment, great culture, free beverages and snacks, cool building and work spaces.

      Cons

      Low morale, SLT, ADs and Managers all need leadership training. They have no clue how to lead and inspire people. They are too concerned with titles than people.

      3.0
      Sep 25, 2019

      Great Company Going Through Drastic Changes

      Marketing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      LoyaltyOne was an amazing organization for the time I spent there. They truly value their employees and encourage personal development and growth constantly. There's tons of opportunities to network, connect with other teams, and learn from hands-on experience. The culture is great and the perks are amazing - hands down, best of any company I've ever worked for.

      Cons

      Anyone who knows or follows LoyaltyOne has likely noticed some very drastic changes happening within the company. First, with the departure of the incredible CEO, Bryan Pearson, and an onslaught of senior leadership departures and lay offs. The company and it's parent company are no doubt, trying to figure out the future of LoyaltyOne and it doesn't look great. As with some previous reviews, proceed with caution when expressing interest here. Based on the current path the company is on, you may not be there for long.

      Viewing 70 - 72 of 470 Reviews
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      ReviewsAIR MILES reviews

      Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.