Does AIR MILES pay their employees well?

According to anonymously submitted Glassdoor reviews, AIR MILES employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at AIR MILES. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at AIR MILES?

48% of AIR MILES employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AIR MILES 3.6 out of 5 for work life balance, 3.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AIR MILES?

Manager (17) , Analyst (16) , Marketing Specialist (15) , Software Developer (12) , Associate Director (11) , Director (11) , Software Engineer (11) , Travel Specialist (7) , Human Resources (6) , Senior Analyst (6) , Senior Developer (6) , Client Marketing Specialist (5) , Data Scientist (5) , Travel Consultant (5) , Analytics (4)

What are the pros of working at AIR MILES according to real employee reviews?

"Great culture and organization." ((in 76 reviews)); "People you work with are great to talk to" ((in 49 reviews)); "They have really good benefits and you can easily play around with your schedule." ((in 40 reviews)); "Good work life balance here" ((in 35 reviews)); "Beautiful Office" ((in 17 reviews))

What are the cons of working at AIR MILES according to real employee reviews?

"Everything takes more time for senior leadership to make a decison" ((in 24 reviews)); "I heard even managers or supervisor are afraid to talk...." ((in 13 reviews)); "low pay" ((in 11 reviews)); "senior leadership team does not always communicate effectively" ((in 7 reviews)); "It's a marketing company and a lot of the decisions regarding technology are directionless and made by senior management who are business/marketing people" ((in 7 reviews))

What are employees saying about AIR MILES layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AIR MILES layoffs and their outlook for job security at AIR MILES in 2026.

AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews

3.0

Apr 12, 2013

It's gone down hill over the years

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good compensation, work at home option for most departments

Cons

Micromanagement, chronically understaffed service centre

2.0

Feb 28, 2022

workload

Marketing/cs

Recommend

CEO approval

Business Outlook

Pros

good people working long hours

Cons

too much work; unequal distribution; no organization to work

AIR MILES Response

4y

Hello – thank you for your review and contribution to AIR MILES. I’m so glad you have been experiencing the amazing people here and are enjoying the role. There is a lot of work to be done to achieve our priorities. With that said, we have implemented various initiatives to help provide work/life balance for our Associates including no-meeting time-blocks throughout the week, Wellness Days and Summer Hours. I encourage you to share any tips or ideas about more effective ways to organize the work with your leader, team, or myself directly. Dimitri Benak, VP of People and Culture

5.0

Apr 11, 2020

Great Place - Ignore the Noise

Analytics

Recommend

CEO approval

Business Outlook

Pros

Flexible hours / work from home, strong collaborative culture. challenging projects, great data and tools, established analytics team, plenty of opportunity to make an impact to financials and grow your career.

Cons

Shaky corporate leadership over last 12-18M, challenged to shake legacy work that holds company back

Viewing 103 - 105 of 470 Reviews

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It's gone down hill over the years

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