AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews
1.0
Nov 9, 2021

Worst leadership

Recommend
CEO approval
Business Outlook

Pros

None that I can think of

Cons

The executives especially the goofy president

avatar
AIR MILES Response
4y
I am really sorry to hear how you feel about the Executive team at AIR MILES. I can tell you that we have a dedicated group of leaders, who bring passion and deep industry expertise that inspires our Associates. Executives and Associates are working together to make AIR MILES a leading-edge, digitally savvy company and we’re well on our way to achieving our shared vision of being Canada’s best loyalty program.
5.0
Oct 27, 2021

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Good work life balance Great people Good learning environment

Cons

From technology perspective, resistant to change Compensation could be better

avatar
AIR MILES Response
4y
Hello, thank you for taking the time to provide feedback! I’m always happy to read reviews that share the experiences of great work-life balance at AIR MILES. The people are a huge part of what makes AIR MILES great. Our investment in education and learning, both for Associates and Leaders, are top of mind. Leadership across AIR MILES, including technology and other areas of the business, are working together towards achieving our shared vision of being Canada’s best Loyalty Program. Most recently, we embarked on a transformative journey to modernize our Travel business systems to create a best-in-class, digital-first experience with scalability for future growth and expansion. During this transformation we lean on our leaders to set the example with collaboration, active listening, communication, agility, and the ability to pivot. We have exciting plans on our 2022 agenda as well, can’t wait for you to hear all about it. Compensation in the Data & Analytics landscape as we know is incredibly competitive. At AIR MILES we rely on market data to ensure that our salary ranges remain competitive, reviewing market changes regularly, conducting a market review of our own roles on an annual basis and updating our salary ranges as necessary keep us in that competitive space. In addition to salary, we offer many other perks, rewards, and recognition to elevate the Associate experience. All the best! Dimitri Benak, VP, People and Culture
5.0
Oct 13, 2021

Nice company with lots of perks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home Transparent management

Cons

Na this is not applicable

avatar
AIR MILES Response
4y
Thank you for your review! I’m very happy to hear you’ve enjoyed our Work from Home model. With our hybrid office system in place, we are excited to implement a purpose driven model where Associates can work at home or from our office when it is safe to do so. At AIR MILES we trust in our associates to decide which environment best supports their productivity and purpose. Trust and transparency go hand in hand at AIR MILES, our leadership team strives to demonstrate that expressing honest opinions and being open gives permission for others within their teams to do the same. Thanks again! Dimitri Benak, People and Culture
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Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.