AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews
3.0
Nov 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits and education reimbursement were excellent

Cons

There is a lack of work-life balance

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AIR MILES Response
4y
Hello - thank you for taking the time to leave a review. Our benefits packages and overall benefits, including our wellness reimbursement and education reimbursement programs, are an important aspect of what makes AIR MILES great. We prioritize work-life balance by implementing no-meeting policies over lunch and Friday afternoons. We also have an incredible ‘Summer Hours’ corporate policy in hopes to provide Associates with more time for self-care and loved ones. Company-wide Wellness Days are communicated and enforced by Leadership throughout the year including vacation time and personal days. Supporting Associates with the tools and resources to cultivate a successful work-life balance is very important to me. We encourage all Associates to provide real time feedback to Managers and Leaders if this is being compromised. We also provide Engagement and Leadership Effectiveness Surveys throughout the year to ensure your voice is being heard. We encourage you to have those conversations so we can help you achieve that balance. Thanks again for your review! Dimitri Benak, VP, People and Culture
4.0
Nov 11, 2021

Amazing Company

Recommend
CEO approval
Business Outlook

Pros

company offers great salary , great working conditions, and lots of benefits

Cons

its hard to find cons, when they do much to treat their associates great

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AIR MILES Response
4y
Thank you for the very positive review! Our people are our most valuable asset and I’m pleased you can see the results. With competitive market salary ranges, benefits and company culture, AIR MILES has been voted Great Place to Work many years in a row for a reason! Thanks again for sharing. Dimitri Benak, VP, People and Culture
3.0
Nov 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Great & various datasets to work with Mature infeastructure

Cons

Work-Life ballance takess a hit Poor leadership & vision (analytics group) Collaboration between peers

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AIR MILES Response
4y
Thanks for sharing your feedback. AIR MILES uses world-class data management and analytics platforms; making it a great place to grow your career in Data and Analytics. Work-life balance is a priority at AIR MILES. We manage this through ‘no-meeting’ time blocks during the week, checking in with Associates through surveys and providing Leaders with support & resources to help their teams manage their work-life balance. As well, we recently had an AIR MILES Wellness Day where we shut down all our offices on the same day for Associates to take time to focus on themselves and spend time with family/friends. This is in addition to Loyalty Days which Associates can take throughout the year to take time for themselves. We invest in the ongoing growth and development of our Leaders. Last year we took steps to implement Leadership Key Performance Objectives to measure leadership effectiveness, along with a leadership survey to solicit Associate feedback to continue to grow our leadership capabilities.
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Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.