AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews
4.0
Jul 28, 2021

Good Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall a decent culture, nice perks and benefits, fun employee events, bonus air miles program is nice

Cons

Management teams lack experience, direction. New opportunities are not posted, just offered to whomever management feels suitable.

4.0
Jul 22, 2021
Recommend
CEO approval
Business Outlook

Pros

I liked the people and culture.

Cons

It's a marketing company and a lot of the decisions regarding technology are directionless and made by senior management who are business/marketing people

avatar
AIR MILES Response
4y
Thank you for your feedback. Our people are the centre of our company culture and I’m glad you enjoyed collaborating alongside our Associates. With our expertise in loyalty program management, collector intelligence and collector engagement, AIR MILES is made up of the brightest and best, bringing business, technology, marketing and analytics together in order to make thoughtful decisions from all perspectives. Digital transformation is an ongoing journey for us at AIR MILES. Our focus so far has been on technical infrastructure, the systems that are fueling our digital transformation and the operations behind it. Our new Cloud-based platform will focus on quality and security while providing massive data scalability that supports up to 100 times of our current customer base. Associate expectations of working for a leading-edge, digitally savvy company are always top of mind. Thank you again for your review and I wish you all the best. Dimitri Benak, VP, People and Culture
3.0
Jul 20, 2021

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great leadership, perks and rewards

Cons

Little room for upward movement

avatar
AIR MILES Response
4y
Thank you for your feedback. People love working here for all kinds of reasons and as a company that values its people, we will continue to do everything we can to provide a world-class Associate experience. Career growth and Associate development are very important to us. We make it a priority to invest in our career development programs, resources, and tools to set our Associates up for success and to support their career growth. This year already, over 25% of our hires have been from internal transfers and promotions, and this is something we are proud of. Thanks again for your review and I wish you all the best. Dimitri Benak, VP, People and Culture
Viewing 157 - 159 of 470 Reviews

Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.