AIR MILES reviews

Thanks for taking the time to share your perspective; we appreciate your feedback and I know people value hearing from current Associates. The well-being of our Associates is our top priority and as COVID-19 evolved into a global health concern, we knew we had to not only reimagine where and how work would get done, but also how to drive engagement and empower our teams, while supporting their mental and physical health. I am so glad to hear that you feel supported by the programs and resources we offer. At AIR MILES we have an advantage in that we own the largest data assets in Canada – it’s how we drive value for our Customers and Partners. We know that work will never be the same, even if we don’t yet know all the ways in which it will be different. What we do know, is that we do not currently have controls in place to monitor data privacy and security outside of Canada. For obligations on data residency, security, and privacy, we require all Associates to work within Canada, even while working within a remote capacity. I know you can understand the utmost importance we place on keeping our data secure. Thank you again for your review; I appreciate all that you do. Dimitri Benak VP, People and Culture

Thank you for your leaving a review. There’s a reason we’re recognized as one of the best places to work year after year: we have an amazing culture thanks to the collaboration, dedication, and fun that our teams bring to work every day. Work-life balance is a priority at our organization and appreciate that you had that experience while working with us. With our expertise in loyalty program management, collector intelligence and collector engagement, AIR MILES is made up of the brightest and best, bringing business, technology, marketing and analytics together in order to make thoughtful, innovative decisions from all perspectives. Associate expectations of working for a leading-edge, digitally savvy company are always top of mind and we are excited about the direction we are heading in, and for what’s to come. Most recently, we embarked on a transformative journey to modernize our Travel business systems to create a best-in-class, digital-first experience with scalability for future growth and expansion. We have exciting plans on our 2022 agenda - many of which are a direct result of input from our Associates. Regarding your feedback about the executive and management teams, at AIR MILES we prioritize Leadership and Executive development, consistently investing in training and development programs to ensure our people continue to be innovative so we stay on top of industry trends. Last year we took steps to implement Leadership Key Performance Objectives to measure leadership effectiveness, along with a leadership survey to solicit Associate feedback regarding leadership and to ensure we continue to learn as an organization. We know that developing our people is critical for increasing engagement, fostering our culture and enhancing performance, which in turn drives our results and growth as an organization. I appreciate you leaving a review and wish you all the best in your career. Dimitri Benak VP, People and Culture