Does AIR MILES pay their employees well?

According to anonymously submitted Glassdoor reviews, AIR MILES employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at AIR MILES. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at AIR MILES?

48% of AIR MILES employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AIR MILES 3.6 out of 5 for work life balance, 3.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AIR MILES?

Manager (17) , Analyst (16) , Marketing Specialist (15) , Software Developer (12) , Associate Director (11) , Director (11) , Software Engineer (11) , Travel Specialist (7) , Human Resources (6) , Senior Analyst (6) , Senior Developer (6) , Client Marketing Specialist (5) , Data Scientist (5) , Travel Consultant (5) , Analytics (4)

What are the pros of working at AIR MILES according to real employee reviews?

"Great culture and organization." ((in 72 reviews)); "the people in the Analytics team are great" ((in 56 reviews)); "They have really good benefits and you can easily play around with your schedule." ((in 45 reviews)); "Good work life balance here" ((in 39 reviews)); "Beautiful Office" ((in 16 reviews))

What are the cons of working at AIR MILES according to real employee reviews?

"Everything takes more time for senior leadership to make a decison" ((in 25 reviews)); "I heard even managers or supervisor are afraid to talk...." ((in 12 reviews)); "low pay" ((in 12 reviews)); "It's a marketing company and a lot of the decisions regarding technology are directionless and made by senior management who are business/marketing people" ((in 7 reviews)); "Clear and blatant favoritism, they didn't even try to hide it" ((in 7 reviews))

What are employees saying about AIR MILES layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AIR MILES layoffs and their outlook for job security at AIR MILES in 2026.

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AIR MILES

Part of BMO Financial Group

AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.4

Compensation and benefits

3.0

Senior management

2.8

Career opportunities

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

470 reviews

4.0

Feb 25, 2020

Great culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture and experience differs team to team. Some really talented and great managers and colleagues

Cons

Company has undergone a drastic corporate change that has affected how the team operates. Compensation and bonus structure is less than competitive

4.0

Dec 6, 2019

Experience is highly team dependent

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

Most of the 1 star reviews seem extreme to me, your experience will really depend on the team you are working on. I expect that large wave of negative reviews comes from laid off employees after recent corporate restructuring. -Nice office environment with standing desks and dual monitors -Free snacks and other perks -Good work life balance and most teams are flexible with remote work -Corporate travel discount -Earn 4 weeks vacation after 5 years tenure, fast for a private sector company

Cons

-Incompetent managers on some teams -VPs sometimes unwilling to let go of long-tenured managers and shield them from criticism despite their lack of results -Business is still on the path to recovery after hit from the 2016 expiration scandal -Uncertainty in future of the business as it is widely suspected that the US parent company is looking to sell LoyaltyOne. Hence the recent restructuring and cost cutting

3.0

Apr 26, 2019

Loyalty one is a decent place to learn analytics

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- good culture - work-life balance - Nice office

Cons

- low pay - slow growth - company not doing well overall

Viewing 169 - 171 of 470 Reviews

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