AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews
1.0
Jun 30, 2020

Lack of leadership

Recommend
CEO approval
Business Outlook

Pros

Some great people below leadership

Cons

Dated executives, no vision, president is a goof ball and his leadership team are bullies. Especially the marketing team. Client service no longer has any leadership since they made changes last year.

avatar
AIR MILES Response
6y
Thanks for taking the time to provide feedback. I agree, we have great people at AIR MILES! Leadership development is important to us and we consistently invest in ongoing training and development for all of our associates and leaders. We have also implemented a Leadership Performance Objective this year to give us insight and measure the areas in which we aim to focus attention on for continued growth and development of our leaders. The comments you made around bullying are concerning as we have a zero tolerance policy as it relates to bullying or harassment of any kind. We have several ways for associates to report any conduct that they feel is unwelcome so that it can be appropriately addressed. Over the past few years we have been more intentional about not only communicating our vision, but giving our associates the opportunity to shape it. That’s one of the reasons we have a robust annual planning process that all associates are invited to participate in – giving everyone an opportunity to share valuable insights and recommendations to help bring our vision of becoming Canada’s Favourite Loyalty Program to life. Thanks again for leaving a review. I wish you all the best in your career. Dimitri Benak VP, Talent and Workplace
4.0
Jun 23, 2020

Good Company

Recommend
CEO approval
Business Outlook

Pros

Culture and people are great

Cons

Lower Pay, organization subject to groupthink - success and futre of Air Miles Program internally is overstated

4.0
Jun 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Kind and reliable people to work with

Cons

Work can be stressful at times

Viewing 211 - 213 of 470 Reviews

Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.