VERY low ceiling, many wage and hour violations, they don't care about employee longevity, zero effort to retain veteran employees. First 1-3 years is excellent: seemingly high pay, lots of work (if you are good at tutoring), very good training, inclusive community. After 3+ years you realize that management is taking advantage of the veteran tutors; you can't make a high salary, you don't get any rewards for continuing students/generating referrals, and they use the reputation of the experienced tutors in order to pretend that the new tutors are just as good (they generally are not).