Billers know more than supervisors and sometimes even the managers, then get little recognition for their knowledge. Zero appreciation. People get stuck working there due to money. When the company had to downsize because they suck, they kept those that had been there the longest (pro to a degree), even if they weren't as fast an efficient as a newish employee (con). You just got rid of someone who worked there six years in the same position who aced every audit and surpassed their numbers everyday, and kept someone close to retirement, who is a fail but had been there for 20plus years, and only working this certain position for half a year.....and was constantly gone due to family/health problems. Good job. Amr. Also letting someone go and as management cleaning off of their desk management saying "wow, you completed ALL of this work today?" Haha