AMS Client Services Manager (CSM) reviews

3.7

59% would recommend to a friend

(18 total reviews)
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Gordon Stuart

31% approve of CEO

10% positive business outlook

Client Services Manager (CSM) employees have rated AMS with 3.7 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Client Services Manager (CSM) professionals have a good working experience there. AMS is rated in line with the average (within 1 standard deviation) by Client Services Manager (CSM) professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

18 reviews
5.0
Jan 22, 2025
Recommend
CEO approval
Business Outlook

Pros

fully remote, flexible working, great team

Cons

High workload but Senior Management do not see this. Although flex working, extra hours are always required to get job done despite Senior Management thinking that there's capacity and increasing workload. Constant wave of redundancies, despite workforce planning from clients to show increased demand in forecast.

1.0
Oct 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Money was good while it lasted. Lots of PTO.

Cons

Mass layoffs and zero stability. Management will send your job offshore to save money.

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AMS Response
1y
Many thanks for taking the time to post a review. It is disappointing to read your thoughts regarding the departure of colleagues owing to the economic climate we, and the industry as whole, have been operating in and the subsequent softening in client hiring volumes we’ve experienced on some accounts. We've been working hard to minimize the impact this is having on our colleagues, and we've managed to re-deploy over 400 talented individuals in the last year. We are dedicated to ensuring our top talent is retained where possible. In terms of our location strategy, as a global organisation, it’s critical that have the right people in the right roles in the right locations, ensuring we continue to leverage the talent in our global markets, aligned to our client’s needs, enabling our people to come together to connect and collaborate. We always want to put our people first, so please feel free to reach out, confidentially, so we can discuss any of this in more detail. I can be reached on Stephanie.Gillingham@weareams.com. Kind regards, Steph – Global Head of HR Partnering.
3.0
May 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Some great clients and leaders Support with places to work for those that don't wish to work at home - excellent idea and wish more companies did this

Cons

Face needs to fit to progress regardless of capability Closed down Bracknell office, so no community feel to the company Very London centric

Viewing 7 - 9 of 18 Reviews

Glassdoor has 3,246 AMS reviews submitted anonymously by AMS employees. Read employee reviews and ratings on Glassdoor to decide if AMS is right for you.