APL Customer Service (CSR) reviews

3.1

50% would recommend to a friend

(37 total reviews)
avatar

Nicolas Sartini

28% approve of CEO

27% positive business outlook

Customer Service (CSR) employees have rated APL with 3.1 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. APL is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37 reviews
4.0
Sep 28, 2021

Good company

Recommend
CEO approval
Business Outlook

Pros

Good company even after merged with CMA

Cons

Salary not the best but similar to other companies

4.0
Aug 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Union job. Good pay. Building facilities available to use at no charge. Free parking and near interstate

Cons

Unclear job duties. Overworked staff not the best covid policy at work. Can’t work from home

3.0
Jun 20, 2021

Former employee

Recommend
CEO approval
Business Outlook

Pros

Good Salary and benefits. Good work/life balance

Cons

APL was a good company until CMA CGM took over.

Viewing 4 - 6 of 37 Reviews

Glassdoor has 550 APL reviews submitted anonymously by APL employees. Read employee reviews and ratings on Glassdoor to decide if APL is right for you.