Is APL a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at APL have rated their employer with 3.1 out of 5 stars in 37 Glassdoor reviews. This is a lower than average score with the overall rating of APL employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at APL now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at APL .

Does APL pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at APL with 4.0 out of 5 stars based on 37 anonymously submitted employee reviews. This is 13.3% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at APL.

What are the top reviewed jobs at APL?

Customer Service Representative (29) , Manager (17) , Analyst (12) , Account Manager (7) , Financial Analyst (7) , Sales Support Representative (7) , Customer Service (6) , Project Manager (6) , Finance Analyst (5) , Intern (5) , Sales Support Specialist (5) , Customer Service Representative (CSR) (4) , Director (4) , Senior Financial Analyst (4) , Senior Specialist (4)

What are the pros of working at APL according to real employee reviews?

"APL has really good benefits" ((in 44 reviews)); "Great people and loved the fact I worked part time" ((in 34 reviews)); "Pay is good" ((in 33 reviews)); "flexible , good colleagues" ((in 30 reviews)); "Good work/life balance" ((in 27 reviews))

What are the cons of working at APL according to real employee reviews?

"No leadership." ((in 8 reviews)); "Account managers were terrible." ((in 8 reviews)); "long hours and boss don't really appreciate your work" ((in 7 reviews)); "Poor upper management, no direction from Senior level management, does not care about people" ((in 5 reviews)); "Future career path may be restricted" ((in 4 reviews))

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APL

APL Customer Service (CSR) reviews

3.1

50% would recommend to a friend

(37 total reviews)

Nicolas Sartini

28% approve of CEO

27% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

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Customer Service (CSR) employees have rated APL with 3.1 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. APL is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37 reviews

5.0

Apr 13, 2021

Short but sweet tenure

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Best place to work in nashville

Cons

Flow of information is lacking due to sheer size of the company

3.0

Apr 7, 2021

Great pay for location

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits and active union

Cons

Issues with micromanagement and advancement to other departments.

3.0

Apr 5, 2021

This review has been removed from this site in order to comply with local content regulations.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

This review has been removed from this site in order to comply with local content regulations.

Cons

This review has been removed from this site in order to comply with local content regulations.

Viewing 10 - 12 of 37 Reviews

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Short but sweet tenure

Great pay for location

This review has been removed from this site in order to comply with local content regulations.

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