Is ARS-Rescue Rooter a good company to work for as a Lead Dispatcher?

Lead Dispatcher professionals working at ARS-Rescue Rooter have rated their employer with 4.1 out of 5 stars in 36 Glassdoor reviews. This is a higher than average score with the overall rating of ARS-Rescue Rooter employees being 3.2 out of 5 stars. Search open Lead Dispatcher Jobs at ARS-Rescue Rooter now and start preparing for your job interview by browsing frequently asked Lead Dispatcher interview questions at ARS-Rescue Rooter .

Does ARS-Rescue Rooter pay Lead Dispatcher employees well?

Lead Dispatcher professionals rate their compensation and benefits at ARS-Rescue Rooter with 3.9 out of 5 stars based on 36 anonymously submitted employee reviews. This is 13.7% better than the company average rating for salary and benefits. Find out more about Lead Dispatcher salaries at ARS-Rescue Rooter.

How happy are Lead Dispatcher professionals working at ARS-Rescue Rooter?

89% of Lead Dispatcher employees at ARS-Rescue Rooter would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Lead Dispatcher professionals have also rated ARS-Rescue Rooter with a 4.1 rating for work-life-balance, 4.5 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (43) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (22) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 103 reviews)); "Good benefits Free coffee Nice people" ((in 59 reviews)); "Everyone from our office and ARS employees from different locals are also great people." ((in 48 reviews)); "Good money making potential if you're willing to work overtime" ((in 26 reviews)); "Great opportunities for the right person with skills and drive!" ((in 14 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 66 reviews)); "Long hours and work weeks" ((in 41 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 25 reviews)); "How can 2 managers that work in the same department be related?" ((in 16 reviews)); "No work life balance to deal" ((in 14 reviews))

ARS-Rescue Rooter Lead Dispatcher reviews

4.1

89% would recommend to a friend

(36 total reviews)

Scott Boose

61% approve of CEO

81% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lead Dispatcher employees have rated ARS-Rescue Rooter with 4.1 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most Lead Dispatcher professionals have an excellent working experience there. ARS-Rescue Rooter is rated in line with the average (within 1 standard deviation) by Lead Dispatcher professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

36 reviews

3.0

Jul 11, 2023

Overview

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Great Co-Workers and company meetings

Cons

Layoffs are common in this network

3.0

Jul 7, 2023

Company Review

Lead dispatcher

Recommend

CEO approval

Business Outlook

Pros

Fast Pace and Great place to stay busy and productive.

Cons

Rotation of management, sometimes hostile!

1.0

Jun 6, 2023

not great

Dispatch

Recommend

CEO approval

Business Outlook

Pros

endless overtime they like to promote from within 10 hr shifts 4 days on 3 days off so you can work an extra day and still get two days off

Cons

the company doesn't care about you as a person. i watched a woman be verbally abused by a racist on the phone (she was spanish and had a very soft accent) and when she hung up on him for using racial slurs at her she was written up and told she wasn't allowed to hang up on customers no matter what. They were paying her $14/hr

Viewing 10 - 12 of 36 Reviews

Jobs at ARS-Rescue Rooter

Dispatcher - Forest Hill, MD

Dispatcher - Tinton Falls

Dispatcher - Tinton Falls