Is ARS-Rescue Rooter a good company to work for as a Lead Dispatcher?

Lead Dispatcher professionals working at ARS-Rescue Rooter have rated their employer with 4.1 out of 5 stars in 36 Glassdoor reviews. This is a higher than average score with the overall rating of ARS-Rescue Rooter employees being 3.2 out of 5 stars. Search open Lead Dispatcher Jobs at ARS-Rescue Rooter now and start preparing for your job interview by browsing frequently asked Lead Dispatcher interview questions at ARS-Rescue Rooter .

Does ARS-Rescue Rooter pay Lead Dispatcher employees well?

Lead Dispatcher professionals rate their compensation and benefits at ARS-Rescue Rooter with 3.9 out of 5 stars based on 36 anonymously submitted employee reviews. This is 13.7% better than the company average rating for salary and benefits. Find out more about Lead Dispatcher salaries at ARS-Rescue Rooter.

How happy are Lead Dispatcher professionals working at ARS-Rescue Rooter?

89% of Lead Dispatcher employees at ARS-Rescue Rooter would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Lead Dispatcher professionals have also rated ARS-Rescue Rooter with a 4.1 rating for work-life-balance, 4.5 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (43) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (22) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 99 reviews)); "Good benefits Free coffee Nice people" ((in 53 reviews)); "Great people and teams that work well remotely" ((in 50 reviews)); "Good money making potential if you're willing to work overtime" ((in 25 reviews)); "There is great opportunity for career development and it if focused on hiring diversity and training." ((in 15 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 70 reviews)); "Long hours and always on call" ((in 39 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 20 reviews)); "Really bad managers that doesn't help the employee to grow up." ((in 19 reviews)); "No work life balance to deal" ((in 16 reviews))

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ARS-Rescue Rooter

ARS-Rescue Rooter Lead Dispatcher reviews

4.1

89% would recommend to a friend

(36 total reviews)

Scott Boose

61% approve of CEO

81% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (36 reviews)

Ratings by demographic groups

Race / Ethnicity

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Lead Dispatcher employees have rated ARS-Rescue Rooter with 4.1 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most Lead Dispatcher professionals have an excellent working experience there. ARS-Rescue Rooter is rated in line with the average (within 1 standard deviation) by Lead Dispatcher professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

36 reviews

5.0

Sep 14, 2022

Dispatch Review

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Customer service manager is very professional, very family oriented and personable. He trains and motivates staff to perform effectively, while also creating an environment where employees feel valuable to the company.

Cons

He is always there to help every department, so sometimes he is unavailable when his department needs his immediate help.

2.0

Sep 6, 2022

It's OK

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Laid back atmosphere Flexible schedule

Cons

Morale is bad. People treat each other like they're in high school.

3.0

May 12, 2022

Stressful

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Good training decent pay ok schedule

Cons

Stressful, demanding, no work life balance

Viewing 13 - 15 of 36 Reviews

Jobs at ARS-Rescue Rooter

Dispatcher - Tinton Falls

Dispatcher - Tinton Falls

Dispatcher - Forest Hill, MD

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ARS-Rescue Rooter

ARS-Rescue Rooter Lead Dispatcher reviews

Company ratings over time

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Dispatch Review

It's OK

Stressful

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