ARS-Rescue Rooter Customer Service Representative CSR reviews

2.4

7% would recommend to a friend

(21 total reviews)
avatar

Scott Boose

2% approve of CEO

3% positive business outlook

Customer Service Representative (CSR) employees have rated ARS-Rescue Rooter with 2.4 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. ARS-Rescue Rooter is rated 34% below average by Customer Service Representative (CSR) professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

21 reviews
3.0
Dec 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits, friendly co-workers

Cons

Local branches ignore customer complaints, work load frequently increases without any increase in pay or staffing, unable to actually solve any problems (You just deflect) "someone will be calling you within 24 hours" Ps. The odds of anyone calling the customer are slim to none.

Viewing 16 - 18 of 21 Reviews

Glassdoor has 1,044 ARS-Rescue Rooter reviews submitted anonymously by ARS-Rescue Rooter employees. Read employee reviews and ratings on Glassdoor to decide if ARS-Rescue Rooter is right for you.