Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,044 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 54% of employees would recommend working at ARS-Rescue Rooter to a friend and 51% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

54% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (42) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (21) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 104 reviews)); "Benefits are good" ((in 51 reviews)); "Great people and teams that work well remotely" ((in 46 reviews)); "The money is good as long as you can keep your job" ((in 25 reviews)); "Plenty of work and employees were nice" ((in 13 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 68 reviews)); "Long hours and always on call" ((in 42 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 28 reviews)); "Really bad managers that doesn't help the employee to grow up." ((in 18 reviews)); "No work life balance to deal" ((in 15 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What ARS-Rescue Rooter locations have received the highest employee ratings?

Portsmouth , Jacksonville , Las Vegas , Pittsburgh , Bradenton , Omaha , Wilmington , Indianapolis , Columbus , Charleston

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ARS-Rescue Rooter

ARS-Rescue Rooter reviews about "benefit"

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

150 reviews

3.0

Apr 1, 2024

Good pay, decent benefits

General manager

Recommend

CEO approval

Business Outlook

Pros

Good pay with "expected" benefits of a large corporation; Division VP was a good leader.

Cons

Too many meetings; business was micromanaged; not a lot of staffing support.

ARS-Rescue Rooter Response

8mo

Thank you for your feedback! We are happy to hear that you vauled your leadership support. We value your insight and encourage you to visit arsawaremobile.ethicspoint.com to allow us the opportunity to improve. Thank you!

2.0

Dec 12, 2023

Accounting Clerk/Cashier Review

Accounting clerk/cashier

Recommend

CEO approval

Business Outlook

Pros

-Good Benefits -You do not have to work more than 40 hours -Management technically has an open door policy

Cons

-No overtime -Overworked -They have you do collections up to 120 days in addition to large work load -Management is not good at constructive criticism -Almost no training -Extremely small accounting team -Poor customer retention -Not great pay for working three different positions

ARS-Rescue Rooter Response

3mo

Thank you for taking the time to share such detailed feedback. We’re glad to hear you’ve appreciated the benefits, work‑life balance, and open‑door environment. We also value your perspective on training, workload, communication, and team structure. Feedback like yours helps us continue strengthening our support for both new and tenured team members.

4.0

Feb 12, 2024

Great company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits and work environment

Cons

None great place to work

ARS-Rescue Rooter Response

9mo

Thank you for your positive review! We're so glad you enjoy the atmosphere and our team here at ARS.

3.0

Jul 1, 2023

Customer Care Center

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay, schedules and benefits are good.

Cons

You have to wait to be told to go to breaks and lunches. You cannot just get up and go to the bathroom, you have to ask and wait to be told to go. Attendance policy is way to strict.

4.0

Aug 2, 2023

overall good

Employee

Recommend

CEO approval

Business Outlook

Pros

ok benefits, decent PTO, flexibility in some departments

Cons

crazy during busy season, turnover

3.0

Apr 21, 2024

Long Hours Inability to Manage Time Well and Recognize the Benefits to Work/Life Balance

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Some in depth training and some very knowledgeable people

Cons

Corporate stranglehold, corporate will never invest enough into marketing and brand awareness to be competitive in this market, as costs rise and their revenues flatline they will continue to lose market share.

ARS-Rescue Rooter Response

8mo

We appreciate your feedback. Please visit arsawaremobile.ethicspoint.com to share your specific experience. Thank you.

3.0

Jan 8, 2024

Strict driving

Hvac service technician

Recommend

CEO approval

Business Outlook

Pros

Great pay ok benefits good equipment

Cons

The driving rules way tobstrict

ARS-Rescue Rooter Response

8mo

Thank you for sharing your feedback and we regret that your experience with ARS was not what you expected. We encourage you to visit arsawaremobile.ethicspoint.com to allow us the opportunity to continue to improve.

5.0

Mar 14, 2024

Great Place to Work

Regional marketing manager

Recommend

CEO approval

Business Outlook

Pros

- Fast paced, growing company - Passionate & hardworking teams - Room for growth

Cons

- Benefits could be better

ARS-Rescue Rooter Response

9mo

We appreciate the positive feedback! We are continually reviewing and enhancing our pay plans to ensure they meet the needs of our valued employees.

3.0

Jun 16, 2023

Decent company - corporate office is disorganized

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company likes to promote within. Decent pay. Decent benefits.

Cons

Disorganized from the top down. Conflicting direction from the leaders. Salaried employees unofficially encouraged to work on PTO days. Outdated PTO accrual: No training for corporate jobs - you’ll figure it out as you go mentality.

Viewing 10 - 12 of 150 Reviews

Jobs at ARS-Rescue Rooter

In-Store Appointment Setter

Retail Appointment Setter

In-Store Appointment Setter

ARS-Rescue Rooter reviews FAQs

Reviews ARS-Rescue Rooter reviews

ARS-Rescue Rooter

ARS-Rescue Rooter reviews about "benefit"

Ratings by category

Ratings by demographic groups

Reviews by job title

Good pay, decent benefits

Accounting Clerk/Cashier Review

Great company

Customer Care Center

overall good

Long Hours Inability to Manage Time Well and Recognize the Benefits to Work/Life Balance

Strict driving

Great Place to Work

Decent company - corporate office is disorganized

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