Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,044 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 54% of employees would recommend working at ARS-Rescue Rooter to a friend and 51% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

54% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (42) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (21) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 111 reviews)); "Everyone from our office and ARS employees from different locals are also great people." ((in 46 reviews)); "Good benefits Free coffee Nice people" ((in 46 reviews)); "Good money making potential if you're willing to work overtime" ((in 27 reviews)); "Plenty of work and employees were nice" ((in 13 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 68 reviews)); "Long hours and always on call" ((in 40 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 25 reviews)); "Really bad managers that doesn't help the employee to grow up." ((in 18 reviews)); "No work life balance to deal" ((in 15 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What ARS-Rescue Rooter locations have received the highest employee ratings?

Portsmouth , Jacksonville , Las Vegas , Pittsburgh , Bradenton , Omaha , Wilmington , Indianapolis , Columbus , Charleston

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ARS-Rescue Rooter

ARS-Rescue Rooter reviews about "pay"

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

261 reviews

5.0

Jun 4, 2019

Amazing workplace and co workers

Department manager - plumbing

Recommend

CEO approval

Business Outlook

Pros

Top market pay and benefit packages. More than fair 401k contributions. Tons of opportunity for growth within and the ability to transfer to many other locations across the United States. A company that cares about your family and the work life balance!

Cons

Nothing at this point in time

4.0

Jul 26, 2019

Great HVAC career company!

Hvac technician

Recommend

CEO approval

Business Outlook

Pros

Competitive and fair pay that rewards hard work and providing excellent customer service.

Cons

Can be very busy at peak times but that is the nature of the business.

ARS-Rescue Rooter Response

Thank you for leaving a review! We are happy to hear that you enjoy working at ARS.

3.0

Aug 1, 2019

Good Temporary Job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

small commission on each sale good for students

Cons

have to deal with customers pay is not the best

1.0

Aug 9, 2019

Okay place work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Okay place works with schedule

Cons

No pay raise no room to grow

5.0

Jun 3, 2019

Great place to work in Indianapolis

Management

Recommend

CEO approval

Business Outlook

Pros

Steady work, Great pay, Great culture, good atmosphere, great support from upper and division management

Cons

Long hours but paid great for the extra hard work

5.0

Jun 7, 2019

Great company

Hvac service manager

Recommend

CEO approval

Business Outlook

Pros

Great pay, great benefits, family like environment

Cons

There are cons to any job or position. I've worked at other companies. The cons are no different than any other place. There's a job to do and that why were employed.

5.0

Jun 11, 2019

Overall great place to work. Management cares about their employees in and outside of work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere, flexibility, good pay, good benefits package. Love to come to work and be a part of something!

Cons

Would love set sick time that is separate from vacation time, but not many companies do.

4.0

Jun 18, 2019

I have been working or ARS for over 5 years as a lead generator

Ssa

Recommend

CEO approval

Business Outlook

Pros

Hard work really pays off if you like working with people and talking to everyone! Pays well, lots of room for growth.

Cons

Short 30 minute breaks for an 8 hour day, my break goes by too fast! Lot of turn over with new management, learning and changing what I already know, yet I am still with the company!

5.0

May 30, 2019

Sales Support Associate (Lead Generator)

Lead generator

Recommend

CEO approval

Business Outlook

Pros

Flexible work hours Great coworkers Great management Great pay

Cons

Standing for long hours Near mandatory weekends

5.0

Jun 3, 2019

A great place to work with a constant focus on improvement.

Manager

Recommend

CEO approval

Business Outlook

Pros

Team environment. Good pay. Looking to make the next day better than the last.

Cons

Long hours during the busy season but that is the natural of the business. Flexible hours when we are slow.

Viewing 52 - 54 of 261 Reviews

Jobs at ARS-Rescue Rooter

In-Store Appointment Setter

Retail Appointment Setter

In-Store Appointment Setter

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ARS-Rescue Rooter

ARS-Rescue Rooter reviews about "pay"

Ratings by category

Ratings by demographic groups

Reviews by job title

Amazing workplace and co workers

Great HVAC career company!

Good Temporary Job

Okay place work

Great place to work in Indianapolis

Great company

Overall great place to work. Management cares about their employees in and outside of work.

I have been working or ARS for over 5 years as a lead generator

Sales Support Associate (Lead Generator)

A great place to work with a constant focus on improvement.

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