AT&T reviews

3.3

52% would recommend to a friend

(42,062 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

42K reviews
2.0
Jul 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Great benefits You get health, 401(k) cell phone, internet, tv, home phone, and blackberry. All are free or greatly discounted.

Cons

When they give your a salary offer it will be based on 40 hours. But understand that upper managment will require you to schedule your self no less then 48 hours. You wll also be on call 24 hours a day and will have to be on confrence calls regardless if its your day off. My day started at 7:30am with reading my emails on my blackberry and ended after 10pm sending store numbers via text. After 10 years of service I got 5 weeks of vacation I was able to use 3 of those weeks. Most months are blacked out and you have to schedule around everyone else taking vacation. They have no respect for your personal life. 2 days after my wife gave brith despite having 5 weeks of vacation and the family medical leave act, I was being asked if I would be back at the end of the week. Once I received a call on a sunday while at the zoo with my family.My boss wanted me to do an excel spread sheet on my blackberry. When I complained about this I was labled "not a team player" You will have to be good at corporate politics and I was if you are then you will move up in the company, I did. Sales managers who cut cornerns and where able to stay undrer the discount radar (meaning you discount phones and other products to increase sales dispite that being against the rules.) moved up too. Upper managment was a joke I was visited twice in a year by my boss and then she gave me a year end review. Lucky it was good Not sure how she even new. In fact I had nothing but good reviews. If you have no life outside of work and are don't mind crazy hours you will like this job. at leaset you'll feel needed. If your looking for a career look else where. If you want your spouse to divorce you then this is a good job. I missed the first year of my daughters life and will never get it back!!!

1.0
May 5, 2009
Recommend
CEO approval
Business Outlook

Pros

If you become an employee, the benefits and retirement plan are very good. Chances are that if you survive your tenure there with your sanity intact, you'll be paid reasonably well and have a good retirement. They mostly support telecommuting for jobs that lend themselves to it, but that has a downside in that you rarely see the people you work with face-to-face, and your boss has little opportunity to see what you do with any regularlity.

Cons

The vast majority of people working there are not happy, with good reason. The level of stress and pressure there is immense. My manager had no time to know what I was actually doing. In the 16 months that I worked there, I'm not aware that my manager ever once looked at a single work product I produced. The best he could say when asked about my work was, "well, no one has complained about it." The systems are devilishly complex, but little clear documentation exists on the underlying technologies, so learning them is nearly impossible. And the people who do know it don't have the time to do any real knowledge transfer. Their development work is outsourced, so there is an institutionalized adversarial relationship between engineers and developers, making it very difficult to get anything done quickly in a crisis. And the politics are stifling.

1.0
Mar 9, 2009
Recommend
CEO approval
Business Outlook

Pros

AT&T is a fairly well run company from a financial perspective.

Cons

Process and procedure runs rampant with lots of conflicting direction. Goals and incentives are often cross-competing against benefits to shareholders. The merging of SBC, Bell South, AT&T, and Cingular has created horrific posturing by senior leadership who are out for land grabbing. Senior leadership is not interested in retaining good people right now because they are very focused on cost reduction and head count management. They would rather have good people quit than lay off bad people due to the short term cost with no view to long term value or indirect cost to the overall company vs their own cost center.

Viewing 301 - 303 of 42,062 Reviews

Glassdoor has 46,483 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.