Where do I start? Management is horrible. If you're a man applying here, then the work will be next to nothing. However, if you are a woman you will be expected to clean the employees bathroom (which consists of urine everywhere due to the fact that some managers decided to come in to work drunk), vacuum the store, and pick up after the managers (which is quite a lot because they leave trash everywhere in the back room). This is to be done on a higher priority level than sales itself (which is to be left for the male sales representative to do) EVEN when you are a fellow sales representative.
Good luck getting a paycheck. Personally, I had to fight for my check (the manager did not want to give them out). Then, after spending the payday bothering the manager for the check, the check wasn't even the right amount! It was always far less than what I was supposed to be receiving. Also, don’t even count on getting a commission check. Somehow, 90% of your clients will return and cancel their cell phone plans every time. It’s kind of amazing actually because that the 90% that cancelled from you are still in service, but now under the manager’s commission sheet.
Just to add to this, they will expect you to do things under the table for guests. One of which is to take in used phones and tell the customer that they will be recycled. Afterwards, it is your job to sell the phone for cash to whoever else comes in. The sale is not reported and no taxes are ever paid to the IRS. But this is positively enforced and something "everyone does".
Time schedules get interesting as well. They will promise you on thing, then give you something completely different. Originally, I was hired to work 30-40 hours per week in the summer and then bring it down to 20 hours on weekends during my college semester. I ended up working 50 hours weekly in the summer. When it came time to bring my hours down to 20 for college (which they had several reminders before hand), they forgot all about our agreement. It was left as "Either continue to work the schedule we give you (50 hours) or leave." Well, I guess you can figure it out from here.
