AT&T reviews

3.3

51% would recommend to a friend

(42,065 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,065 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

42K reviews
2.0
Mar 7, 2024
Recommend
CEO approval
Business Outlook

Pros

You get to meet a lot of people, both internally and externally and it's easy to make friends with the people you're working with since you're spending 50+ hours a week with them. Pretty much always get overtime, which is sort of good because you get differential pay after a certain time of day and over 40 hours so you can (almost) make up for the measly $14/hr they start you out at. Holiday pay is awesome... that's about it...

Cons

While it was easy in most cases to learn how to maximize your goals and make great money, the goals continued to grow, in a very saturated market. With certain people only worried their vacations and basically telling us to lie and cheat, to get sales... I have morale and refused to blatantly lie to someone about a service or product they were contemplating to buy into or purchase. It became a popularity contest as to who could manipulate someone the best and the most. Not my type of gig. In the beginning of my tenure there, it was fun, not as stressful and I enjoyed coming to work. At the end, I couldn't get out of the building fast enough. Couldn't care less about your personal life or issues outside of work. If someone quits or they are understaffed, you will likely work 6 or even 7 days a week until someone is hired on and that takes WEEKS if not months. Oh and gosh forbid a tornado or ice storm impedes your way to work (both of which I experienced in less than one years time) and you're unable to make it in, due to a natural disaster -- you're still marked as late or a call-in and since they work on a point system and those points add up fast. There's no excuses and no forgiveness. Period!

1.0
Feb 13, 2024
Recommend
CEO approval
Business Outlook

Pros

While the role is still in existence, it can provide you with new skill sets of "running your own business from your vehicle". Simply put, you'll be responsible for every aspect of the sale from greeting to closing. The smaller details of this will include prospecting the market using salesforce obc software, creating leads, developing your own market strategy, and implementing your own marketing. Ideally, this role is a good start for anyone interested in learning how to run a small business, if you can develop a tough exterior and see past the fear politics.

Cons

The IHX role is to be treated as a temporary job. This would not be a role you'd want to sit for longer than 1 year as the program is fear driven to drive results. The people you meet on the field will be the highlight of your day. This will vary depending on the market you're selling into. The teams are small so the team dynamics will be largely influenced by your ability to befriend those around you in hopes of more advantageous job dispatches. I would not recommend seeking for growth in this program as it seems to be downsizing over the years.

2.0
Feb 13, 2024

Used to be a great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not sure there are any pros anymore.

Cons

RTO has killed morale and no one is happy.

Viewing 340 - 342 of 42,065 Reviews

Glassdoor has 46,489 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.