AT&T reviews

3.3

52% would recommend to a friend

(42,017 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

42K reviews
3.0
Jun 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Pension and 401k at least when I was there.

Cons

The longer you stay with At&t the more likely you are to be let go. I maxed out on being able to receive a raise and when I tried to apply for a new position I was never notified if they received my resume or if I was even being considered for the position. It was all about who you know. I had over 10 years of experience with the company and a great reputation with management but they always promoted younger inexperienced people who just wanted jobs and not a career with them. I'm glad I'm gone because now with the experience they gave me I'm using it with another company that appreciates my ideas and recommendations. Sounds like I'm winning...thanks At&t!

2.0
Apr 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Excellent comparable salary. Only factory work is comparable in this part of the country for people without at least a Bachelor's. Good sense of community among call center employees. Decent benefits.

Cons

Cost of benefits increase yearly. The company doesn't want to keep the majority of their call center reps at these comfortable wages and intentionally loses people through attrition just to hire the numbers back at a lower price point. Little job security. Pay stays stagnant while CEO continues to take pay increases based on metrics his front line employees excel at yearly.

2.0
Apr 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Great pay , good weekend store hours Great benefits Team events for the area Great training programs A lot of discounts for employees

Cons

Customers come in with an I hate At&t attitude The customers always ask for free phones when those are gone. The goals can be a little unrealistic at times Been trying to transfer to a different state now for 5 months and no one has responded

Viewing 76 - 78 of 42,017 Reviews

Glassdoor has 46,432 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.