AT&T reviews

3.3

52% would recommend to a friend

(42,055 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,055 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Sep 20, 2025
Recommend
CEO approval
Business Outlook

Pros

I liked the bonuses. They did change on how you earn them. Instead of it being based on the individual they changed it to how the overall department preformed. You could also earn fame points and that was a nice added bonus.

Cons

Management is absolutely horrible. I had to get the union involved. I work hard and value my customers but management always found the negative in everything you do. It's really hard to work for a company that constantly puts you down. I have talked to a lot of other employees and they felt the same way.

1.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

50% off your already overpriced phone bill. Having a company, phone, tablet, and car. Free branded clothing.

Cons

Terrible management. Impossible goals 1 out of 10 people can make. Long hours. False leads. Driving all day, 1 hour to each customer. Trying to gain entry as unannounced representative for company. Early meetings 40 miles away, meaning you have to get up earlier by 2 hours. Customers are complaining about bill, and data transfer, and trading in phones. No training on system. No help when calling coworkers or managers in field. No such thing as workplace flexibility. Company is in debt, prices are going up, pay going down. If you don’t make 70% of goal you get zero! Which only 10% can do…

Viewing 169 - 171 of 42,055 Reviews

Glassdoor has 46,473 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.