AT&T reviews

3.3

52% would recommend to a friend

(42,055 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,055 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

42K reviews
2.0
Nov 10, 2024

No Job Security

Recommend
CEO approval
Business Outlook

Pros

Compensation and benefits are aligned to market. Immediate mid-level management is supportive and hard working.

Cons

No job security, employees are not valued. Executives say all the right things but don’t operate by them. Morale is very low at the moment. Executive leadership is disrespectful and unprofessional. Over the last year they have begun eliminating people based on where they are located instead of performance. Then created new teams based on those locations instead of skillset.

2.0
Aug 29, 2024

Going downhill fast

Recommend
CEO approval
Business Outlook

Pros

Pay is competitive. Opportunities to move around the business.

Cons

I worked for AT&T for over a decade. Came in as a college hire with aspirations for advancement and career growth. Over the years I quickly realized how little management cares about real talent and intelligence for promotion. Instead they focus on the biggest suck ups and loudest in the room. High performance is not rewarded with advancement instead you’re handed an ever growing unrealistic workload as management knows you’ll do the best job and will take advantage of it. Meanwhile the slackers sit around getting paid with little to do. They’ve seen shifted to 3 days of week in the office and force relocated L2 managers or laid them off if they were willing to go to Dallas. The Dallas office itself is nice, but the surrounding area is a ghost town full of homeless people - completely unsafe. They treat those in hub cities like children tracking amount of hours in the office and badge swipes. Leadership team is horrible and doesn’t care about the people at all. I could keep going, but I don’t have all day. All in all a horrible place to work. I’ve left and haven’t looked back!! Stay away!!

1.0
Jul 10, 2024

Beware

Recommend
CEO approval
Business Outlook

Pros

Vehicle to drive to dispatches.

Cons

One price solutions. We basically force customers to be have insurance on there plans. Pressure from upper management to add insurance because we are the most expensive department to run. Billing is never accurate for customers and when credit is promised to clients it’s never applied. Lying to customers since management don’t fix account issues. 6 month chargebacks for any sale. Directors will lie about vacation payout if you don’t use before they expire.

Viewing 175 - 177 of 42,055 Reviews

Glassdoor has 46,473 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.