ATPCO reviews

3.5

59% would recommend to a friend

(126 total reviews)

Vince Palmiere

Not enough data to show CEO approval

66% positive business outlook

ATPCO has an employee rating of 3.5 out of 5 stars, based on 126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ATPCO employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

126 reviews
3.0
Aug 13, 2021

Technical point of view

Recommend
CEO approval
Business Outlook

Pros

I enjoyed the company holidays and the holiday party. Loved corporate obsession with employee engagement scores. The MWAA traffic police.

Cons

Despite taking up a lion’s share of the annual budget, the Tech team is utterly unable to produce anything viable. There is uncertainty and lack of expertise throughout the ranks and especially in Technology senior leadership team. This is evidenced by their constant change. They will try something and when it fails, they will switch the strategy. Latest example of this is the Cloud Migration Project. This has been a fruitless quest lasting 4 years (and still counting) just to do something an average Tech team can accomplish fairly fast. Make no mistake, the failure isn’t because the board members are reluctant to modernize their technology stack, they aren’t. They have invested many millions of dollars to make the cloud dream a reality (even hired at least 5 different consulting companies to help). At the end of the day, the technology strategy is destined to fail because it is not a result of some deep understanding of what the customers want or what the business needs. Rather it is created based on the latest Gartner report. Beyond a few good employees in technology, ranks are populated by people who severely lack understanding of the business needs and correct level of focus on our customer.

avatar
ATPCO Response
4y
Thank you for taking the time to provide your feedback; however, it is important to clarify some information that is not accurate. We are fortunate to have a board that understands the business value of our technology direction and strategy and supports it. As a result, we have only had one Cloud Migration Strategy. In 2019, we began our cloud migration effort with an assessment and planning phase to complete the migration with no service interruptions. Our systems support billions of dollars of airline revenue each year, and we take that responsibility seriously. We have already completed migrating all of our targeted customer-facing workloads to AWS with no industry impact. As a result, we improved resiliency and reliability, lowered operational costs, and improved scalability while staying under budget. Over the course of our migration, we enlisted the help of two other organizations to organize and execute it. As a learning organization, we recognize areas where we have the expertise and where we can benefit from outside assistance and knowledge transfer. All of our new development is in the cloud. We have partnered with AWS Professional Services and an AWS partner to provide a comprehensive enterprise cloud platform to ATPCO developers. Finally, Our Product Division uses a Design Thinking approach to ensure that our customers are always at the center of any development effort. The Technology Strategy is designed to support that development in an agile, modern, cloud-centric way.
2.0
Jan 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Airport parking, Okay Benefits, Airport access road use

Cons

The place is full of people who don't really have a choice but to work there, commanded and controlled by a bunch of ancient folks who have no clue of what's happening in the world outside

avatar
ATPCO Response
3y
Dear Agile Coach/Scrum Master, We appreciate your honest feedback about your experience at ATPCO. It’s important to us to understand the experiences of our past and current employees. While your concerns are tough to hear, we recognize that everyone’s experience is unique and not always positive. We understand your feelings about the company’s resistance to change. We acknowledge that innovation can be challenging in an organization that has existed for over five decades. However, these challenges can lead to significant improvements. Your advice about “living the pillars” is a critical reminder that a company’s values should be communicated and exemplified in actions, decision-making, and daily operations. We understand the significance of this and appreciate your call to authenticity. Your concerns are valuable. ATPCO strives to stay in tune with external developments and foster a culture of learning and adaptation. Similarly, we work to maintain a motivated and dynamic workforce. Thank you again for your feedback. It’s through conversations like these that ATPCO fosters growth and improvement.
2.0
Sep 21, 2018

IT Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company has good benefits for employees.

Cons

Technologically very outdated and not open to new ideas & thinking.

avatar
ATPCO Response
7y
I was disappointed to see your comment about ATPCO being “Technologically very outdated and not open to new ideas & thinking.” Like all companies that have been around for quite some time (ATPCO is over 50 years old) we certainly have some legacy systems around, however, I think we are a long ways from being outdated and not open to new ideas. All of our new product development is being done by lean/agile teams utilizing a microservices based architecture deployed to a virtualized environment using Docker containers. We have an active DevOps team and have implemented a full CI/CD pipeline. Redhat was so impressed with our approach they have invited our engineers to speak at their user conference in California for the past couple of years and wrote a very flattering case study about us. We are pursuing several cutting edge technologies including Block Chain and AI/Machine Learning, we were just awarded a patent for our work with airline pricing on graph databases, and we regularly interact with startup and early stage companies through our Bridge Labs program. We encourage active experimentation, open collaboration, and regularly send engineers and architects to industry conferences and training, encouraging them to “bring the outside in”. While we have a lot of work to do as we continue to transform the company, I think we are well on our way and I would recommend ATPCO as a great place to collaborate and be innovative and be a part of the change.
Viewing 7 - 9 of 126 Reviews

Glassdoor has 148 ATPCO reviews submitted anonymously by ATPCO employees. Read employee reviews and ratings on Glassdoor to decide if ATPCO is right for you.