ATPCO reviews

3.5

59% would recommend to a friend

(126 total reviews)

Vince Palmiere

Not enough data to show CEO approval

66% positive business outlook

ATPCO has an employee rating of 3.5 out of 5 stars, based on 126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ATPCO employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

126 reviews
1.0
Mar 19, 2017

Laid Back Environment and Depressice Processes.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work environment People with great Travel Industry Experience Good benefits

Cons

This is a place where you can learn a lot about the airline industry and the people are great and experienced. But no one wants to change the processes be it IT or Product development team. It’s hard to say that you are learning something new in terms of technology or processes in fact I would say you will slowly forget what you have learned in years and become more laid back with the ATPCO work culture. Being an analyst on the PD team I have observed that even though you try to bring or throw ideas as how the much rotten processes they have and try to streamline it there is a lot of push back from the senior management. If you are ambitious and looking for growth this place is not for you. This place belongs to people who like to do the same thing same way forever. I observed a weird experience that people comment on your ethnicity and this comes straight from senior management specially for the work. There is no relationship of work and ethnicity of a person but be ready to face this when you plan to an offer at ATPCO. You are hired as a senior analyst but you are nothing more than a document writer as no one weighs to your experience or what value you can add to the team or processes. If you are looking for a travel industry experience in terms of 'business knowledge' this place is good for that but if you are looking for growth and latest lean processes this place sucks big time. There is no project management or planning be it ITS or PD. They know the meaning of it and use it with their titles but no practical implementation of it which is something new I have observed and they DON’T want to CHANGE the process.

2.0
Mar 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Friendly and very smart people, good benefits

Cons

There is a lot of subtle conflict between the people with seniority and the new people because the company is struggling to acquire fresh new ideas from the new people. On the one hand they know they need the new ideas and say they're open to them, but on the other hand they don't like it. Management is extremely risk averse and this is felt at all levels of the company. We don't accomplish as much as we could otherwise, because of the risk sensitivity. The product development group seems to be more focused on everybody having a say and debating for hours and hours rather than on completing work. One minute I'm referred to as an SME, the next minute I'm being told that I'm wrong about my supposed area of expertise and corrected. I'm told that I'm wrong frequently enough that I feel like I don't belong on the team, but the same people praise me telling me I'm good. If you enjoy conflict and debate, this is the place for you. Personally, I hate that. My preference is to learn how to do a good job and do it quickly and effectively. The other reviewer who commented about the steep learning curve is correct. If you have no airline industry experience you will struggle in the product development team. The company is moving toward agile business processes and a product management focus, which is good but they're doing it in the most difficult way possible. Management makes changes incrementally instead of "ripping the band-aid off", and the result is that some people officially report to one manager but unofficially get a lot of work assigned to them from a different manager. The power struggle between the managers is unpleasant and distracting from getting actual work done. Also the developers are using Agile software development methods and project management but the business analysts report to a different division of the company that doesn't understand how to do Agile SDLC or even project management. That causes unnecessary conflict in the project teams.

avatar
ATPCO Response
9y
I appreciate this comprehensive and thoughtful feedback. I'd love to discuss any ideas you have to help the cascade of communications become more effective. My door is open - please stop by. Thanks, Beth
3.0
Feb 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, flex-time, great benefits, free parking, located next to the airport which is convenient for travel. Good training budget. Easy to get licenses for any software you need for you job. I like my manager and my manager's manager. Not too fond of my manager's manager's manager, though. Nor her manager. There's a lot of layers in this company.

Cons

It's a weird combination of old-timers who are stuck in their old ways of doing things and new people who don't understand why we can't be innovative and agile. I am optimistic about change, but I think it's going to be a slow, painful process.

Viewing 100 - 102 of 126 Reviews

Glassdoor has 148 ATPCO reviews submitted anonymously by ATPCO employees. Read employee reviews and ratings on Glassdoor to decide if ATPCO is right for you.