Abercrombie & Fitch reviews

3.7

65% would recommend to a friend

(9,613 total reviews)
avatar

Fran Horowitz

82% approve of CEO

54% positive business outlook

Abercrombie & Fitch has an employee rating of 3.7 out of 5 stars, based on 9,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Abercrombie & Fitch employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Apr 30, 2019

TOXIC ENVIRONMENT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pro LGBTQ. Fair outdoor setting.

Cons

At first, it seemed like a nice place to work but as time passed you start to notice how toxic the environment is at the home office. Senior leadership are lead by people who worked at a store from back in the days aka 15-25 years ago. Some of them are insecure in their own authority, which leads to endless power trip. Their lack of experience doesn't promote growth and they are not able to develop talent. They are great at creating a HOSTILE environment laced with FEAR, DISHONESTY, and MANIPULATIVE INSINCERITY. Senior leadership will LIE to get what they want and manipulate people to believe in their lies. HR is filled with people from the Mike Jeffries' era (1992-2014) which means they are not there to listen to you but to protect their own job and hide senior leadership's repetitive bad behaviors. HR is aware of the problems but they choose to turn the other cheek. Countless talent left because of under-qualified senior leadership. They talk about retaining talents but that's not true. Talent feels defeated and ends up taking their valuable knowledge and years of experience to other companies. If you're looking for a career here, make sure you're not working under senior leadership from Mike Jeffries era (HR, Visual, Store Design and Construction, Maintenance dept, Engineer dept).

1.0
Apr 8, 2024
Recommend
CEO approval
Business Outlook

Pros

- not bad starting pay - regular bonuses depending on how the company does - happy hours - clothing discount - WFH weeks / days

Cons

The team assignment you receive will make or break your experience. If your team doesn't like you socially, they will find a way to Move or Remove you quickly. It's very cliquey. Participation in social activities with your team outside of work hours is a must if you want to keep your job. Fights within those friend groups outside the office often make their way into your work life, there is no separation between home and work. Teams within the brands look down on other departments based on perceived status, routinely not inviting "lesser" people into discussions even when applicable. The failure to cooperate with "lesser" departments upkeeps a cycle of false self-importance, further perpetuated by middle management. Middle management has not changed since the era of Mike Jeffries. Department heads, Category Leaders, and most Team Leads have been with the company for 10+ years, and it shows. Despite the old CEO being gone, the same people who endorsed bullying behaviors are still at large, maintaining the same structure there has always been. Make no mistake, they speak highly on their personal rebrand, but the only major change was a change in CEO. Minority employees are often asked to participate in promotional materials, only to be let go months later. (Check out how many people from February's Black History Month advertisements are still employed at the company . . . it speaks for itself) TLDR: - cliquey, dramatic behavior - no separation from home and work life - normalized workplace bullying - lean management structure, little room for upward mobility

1.0
Jun 11, 2024
Recommend
CEO approval
Business Outlook

Pros

-Good Benefits with Bonus Structure -Flexibility to WFH Mondays/Fridays -Great culture

Cons

-It is really challenging to grow within the company. When you start, they tell you that you have 1-1.5 years until a promotion. This is not true. It can take 2+ years to get promoted, and favoritism is definitely at play. Promotions are strategic and you are often competing against other associates for promotion/title change -No choice over what category you're placed on - this can make or break your experience -Management in design specifically is spread very thin and don't get a lot of daily interaction with them - which can hurt you during performance review process. How can your manager give you a fair performance review if they hardly interact with you? -Pay is great at a glance but hours are long, so is the pay even worth it? Lunch breaks are supposed to be an hour and we were lucky to get 15 minutes for lunch at our desk. It was almost frowned upon to take a full hour for lunch, even though it is required by law. Sometimes I worked from 8:30am-10pm. Design team is way understaffed and I would get texts past working hours from team members about work. Not ideal. It is really hard to set boundaries on the design team when it comes to workload -Extremely fast paced environment. Deadlines are very tight and workload is intense. -On the design team, it was really hard to get off for PTO. My manager would often give me the "let's wait and see" response when requesting off, despite requesting off weeks and even months in advance. They give employees mental health 1/2 days (6-7 a year) but when I tried to actually take them, I was often told no. -I was told at one point that appointments (Dr's) needed to be scheduled (ideally) only on Mondays and Fridays during WFH time, either in the morning or end of day. To me, that is ridiculous. It should be acceptable to take an appointment when you need to. They preach flexibility but it isn't often granted.

Viewing 4 - 6 of 9,613 Reviews

Glassdoor has 10,054 Abercrombie & Fitch reviews submitted anonymously by Abercrombie & Fitch employees. Read employee reviews and ratings on Glassdoor to decide if Abercrombie & Fitch is right for you.