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Accel Entertainment

Engaged Employer

Accel Entertainment reviews

2.9

38% would recommend to a friend

(19 total reviews)
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Andy Rubenstein

53% approve of CEO

42% positive business outlook

Reviews by job title

19 reviews

Reviews about "Compensation"

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3.0
Aug 20, 2019
Recommend
CEO approval
Business Outlook

Pros

-If you don't have as much experience as you'd like in your given field, Accel is a great company to work for. They are great about letting you learn new skills -The people are the greatest asset. Everyone works hard and (most of) your co-workers would drop anything to help you -Swag. They do a great job of always providing shirts, hoodies, etc to make you feel like a valued member of the team. -Benefits have improved recently -Recently bought out and went public, which I have faith will fix the leadership issues.

Cons

-Turnover in every department. HR itself has turned over multiple times alone that it gives you a sense that the company will never have it together. In fact, it was a running joke if you didn't get a response from HR that "they probably all got fired again." -Once you get experience, you'll need to leave and work elsewhere to get the compensation you deserve. Pay raises are a joke and multiple people left after either getting no raise or a 1% raise. (BDM's are making hand over fist and will gladly tell you about their commission checks to make you feel even worse about your crap raise.) -0 diversity in leadership - specifically diversity in thinking. They are very proud that most of their hires come from referrals, but everyone thinks exactly the same (and looks the same, but that's another story) -Favoritism is well-known and widely accepted - especially among the different regions -Bigotry and misogyny is the norm. The company really needs to focus on D&I.

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Accel Entertainment Response
6y
Thank you for taking the time to give us your feedback. We are very glad to hear that you feel Accel is a great Company to work for and you were able to learn new skills. We agree our employees are our greatest asset. We are sorry to hear that some of your experiences at Accel fell short of your expectations. We value all employee feedback and take all comments seriously. If you would like to share more about your experiences, please contact us by emailing HR-Recruit&Retain@accelentertainment.com so that we can set up a time to talk. Thank you again for your candid feedback. It helps us make Accel Entertainment a better place to work.
1.0
Apr 18, 2018

Should have left sooner

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun working environment with friendly employees that make coming to work enjoyable.

Cons

Fairly new company that isn’t fully established and will benefit a lot more with more structure. Communication is non-existent and the training process in my experience was confusing which makes the job more challenging. Nepotism occurs every single day in this company. Policies and procedures get swept under the carpet for the favorites. Rumors and gossip galor. If you’re looking for a professional and structured company that cares about your growth and success in a company and one that wants to help you succeed, this is not the company for you. Benefits are incredibly expensive and for a family plan expect to pay close to $1,000. No sick time off, only 10 days of PTO, and they won’t even compensate you for jury duty. No 1-1 meetings with managers/directors to catch up on work, goals, performance, etc.

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Accel Entertainment Response
8y
Thank you for taking the time to give us your feedback. While we are very glad to hear that you enjoy coming to work in a fun environment with friendly co-workers, we are sorry to hear that some of your experiences at Accel fell short of your expectations. Please know that Accel’s paid time off benefits are competitive with many other companies in the workforce as it is very common to combine “vacation time” and “sick time” into one bucket of “paid time off.” We value all employee feedback and take all comments seriously. If you would like to share more about your experiences, please contact us by emailing "HR-Recruit&Retain@accelentertainment.com" so that we can set up a time to talk. Thank you again for your candid feedback. It helps us make Accel Entertainment a better place to work.
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