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Accel Entertainment

Engaged Employer

Accel Entertainment reviews

2.9

38% would recommend to a friend

(88 total reviews)
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Andy Rubenstein

53% approve of CEO

42% positive business outlook

Accel Entertainment has an employee rating of 2.9 out of 5 stars, based on 88 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Accel Entertainment employee rating is 25% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

88 reviews
3.0
Jan 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Overtime is available when you want it.

Cons

Too much favoritism, no recognition and very hard to move up if your not kissing up to them.

3.0
Jun 23, 2021

Get worked HARD

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is good, work/life balance is decent.

Cons

There are not enough people, workload is very heavy.

3.0
Aug 20, 2019
Recommend
CEO approval
Business Outlook

Pros

-If you don't have as much experience as you'd like in your given field, Accel is a great company to work for. They are great about letting you learn new skills -The people are the greatest asset. Everyone works hard and (most of) your co-workers would drop anything to help you -Swag. They do a great job of always providing shirts, hoodies, etc to make you feel like a valued member of the team. -Benefits have improved recently -Recently bought out and went public, which I have faith will fix the leadership issues.

Cons

-Turnover in every department. HR itself has turned over multiple times alone that it gives you a sense that the company will never have it together. In fact, it was a running joke if you didn't get a response from HR that "they probably all got fired again." -Once you get experience, you'll need to leave and work elsewhere to get the compensation you deserve. Pay raises are a joke and multiple people left after either getting no raise or a 1% raise. (BDM's are making hand over fist and will gladly tell you about their commission checks to make you feel even worse about your crap raise.) -0 diversity in leadership - specifically diversity in thinking. They are very proud that most of their hires come from referrals, but everyone thinks exactly the same (and looks the same, but that's another story) -Favoritism is well-known and widely accepted - especially among the different regions -Bigotry and misogyny is the norm. The company really needs to focus on D&I.

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Accel Entertainment Response
6y
Thank you for taking the time to give us your feedback. We are very glad to hear that you feel Accel is a great Company to work for and you were able to learn new skills. We agree our employees are our greatest asset. We are sorry to hear that some of your experiences at Accel fell short of your expectations. We value all employee feedback and take all comments seriously. If you would like to share more about your experiences, please contact us by emailing HR-Recruit&Retain@accelentertainment.com so that we can set up a time to talk. Thank you again for your candid feedback. It helps us make Accel Entertainment a better place to work.
Viewing 22 - 24 of 88 Reviews

Glassdoor has 91 Accel Entertainment reviews submitted anonymously by Accel Entertainment employees. Read employee reviews and ratings on Glassdoor to decide if Accel Entertainment is right for you.