Access reviews

3.6

60% would recommend to a friend

(243 total reviews)

Tony Skarupa

77% approve of CEO

44% positive business outlook

Access has an employee rating of 3.6 out of 5 stars, based on 243 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Access employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

243 reviews
2.0
Aug 24, 2016

Positively Something...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work Environment, small perks, friendly people.

Cons

You better come in with experience and negotiate a competitive salary or you're screwed. Nowhere near competitive market rate pay. Where they get their payscale beats me... Raises are minimal and will never have you getting competitively paid. Doesn't even meet cost of living increases. Workload has steadily increased as company grows larger and years later still getting paid lower than what the payscale for my position STARTS at... Not even CLOSE to median pay rate for the location, experience and position based on MULTIPLE payscale websites. All the workers appear to be pinning their low pay on "one day" their hard work and dedication will payoff... That some "golden goose" is right around the corner...I don't see it happening...

avatar
Access Response
9y
Thank you for your time and the valuable feedback. In direct response to your review I’d like to share that in July of 2015, with the help of a third party compensation consultant (which, for clarity, is not the same person that you met with for the focus group and to whom - with my encouragement - voiced your concerns about compensation ), we market-priced 14 jobs held by a total of 514 of Access’ US Team members in 6 of our regions and within 38 discrete labor markets we studied our compensation program and how we stack up to our competitors in the market place. The intent of the project was to first understand where our compensation levels actually stand vis-a- vis market, and then to build a rational, scalable pay structure that accurately reflected geographic differences in pay, and allows us to attract, retain and motivate the talent in our branches. We found that we are generally very competitive and, in some locations, we have stronger compensation packages than our competitors, but there were also markets we discovered our compensation packages weren't competitive, and in those markets we made adjustments. Regardless, we do realize that we have room for improvement and are analyzing continued improvements to our compensation package continuously and as we continue to grow as a company we will continually look at our compensation as a whole. There will be more positive movement in our compensation offerings in 2016. We also know that we have to provide a competitive compensation package to stay at the front of the market place as well as finding & retaining talent. We currently use our employee review periods to evaluate performance and compensation as well as many other areas that effect employee performance and reward. It remains our goal to be an employer of choice and we can't do so without competitive compensation for quality team members. Thank you again for your review and please feel free to contact me directly at ralston@accesscorp.com to discuss my response here. Thanks, Rob
2.0
Jun 9, 2014

Our company joined Access by acquisition.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good technology and brand graphic design.

Cons

Witnessed the complete collapse of a very profitable and respected company after it was purchased by Access. Very sad. No regard for people or customers.

2.0
Aug 27, 2024

Bullying culture

Recommend
CEO approval
Business Outlook

Pros

Great operations teams want to do the right things for all the customers they have

Cons

Since the original CEO left in 2020, culture has completely changed. New head of sales (cso) bullies everyone in sales and leaders support her. If you don’t mind always keeping your mouth shut it’s okay, but they change the gameplan every 6 months so it’s hard to take them seriously. Pay wasn’t great but I stayed for the culture. Once new sales leaders came in it was clear you can’t offer ideas anymore. But now they are losing all their top salespeoples because of cso policies. Leaders must manage up well, but don’t add value. You have to put up with the verbal abuse. Don’t go there unless you have thick skin and can put up with new culture. It’s sad it went downhill so fast. They do not promote from inside in sales at least. Maybe other teams.

Viewing 40 - 42 of 243 Reviews

Glassdoor has 301 Access reviews submitted anonymously by Access employees. Read employee reviews and ratings on Glassdoor to decide if Access is right for you.