Access reviews

Thank you for your feedback. I realize that we are only as strong as our local management teams and, furthermore, we realize that developing our managers is a definite area of improvement for us. So, we are making a concerted effort to ensure our managers have the training, tools, and development they need to make Access a great place to work for every single team member, not just the exempt/salaried team members. As a result, we have invested in some core management fundamentals training for our leadership at all levels, which has already been rolled out in one region and will roll out across the country over the next few weeks. Our plan is to then carry this training forward in 2016 to each individual branch. I would like to point out that we do have a lot of incentives that are directly geared towards non-exempt/hourly team members, like covering 100% of family medical for team members making less than $30k per year, our Energized program that has helped many make significant improvements to team member health (some life saving) and our Tag Bonus program where we have recognized hundreds of team members this year, with over $25,000 in spot bonuses. Regardless, I understand that you feel differently and I am sorry that has been your experience at Access. As I said in another response and want to reiterate here to you, we are making other critical changes like building a values-based organization with lots of input from team members across the globe, and researching market compensation rates to ensure we find the best talent possible at every Access branch and compensate fairly for those positions. We are also creating career paths for the core business to allow for better advancement opportunities and will be rolling those out in 2016. Please know that this is a priority for us right now. Finally, if you’re interested in a confidential conversation with me directly, I am available and committed to making changes and continuous improvements to our organization, the work environment and our culture. You can email directly at ralston@accesscorp.com. Thanks, Rob