Access reviews

3.3

49% would recommend to a friend

(244 total reviews)

Tony Skarupa

50% approve of CEO

36% positive business outlook

Access has an employee rating of 3.3 out of 5 stars, based on 244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Access employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

244 reviews
1.0
Jan 12, 2016

Access nightmare job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Plenty of overtime hours which is great as long as you don't have a family or some kind of life outside work.

Cons

Under staffed under paid and over worked. Poor vehicle maintenance which leads to more safety concerns in an already back breaking job.

avatar
Access Response
10y
Thank you for your feedback. As stated previously, we use this tool (along with several others) to help identify strengths, weaknesses, issues that need to be addressed and where we might need to focus our energy. As a reminder, in accordance with our open-door policy, all Access team members are encouraged to bring concerns to the attention of the local management team, who is in the best position to provide immediate solutions, especially to anything unsafe that needs immediate attention. Simply put, we strive to properly staff every location allowing all of our team members the personal and family time that we all deserve, while properly compensating our team members at fair market and living wages. We have made many improvements in the past year alone to further our commitment to this goal and more our being implemented in 2016. Another one of our goals remains providing the very best service and due to our rapid growth we have relied on our team members to service our clients which can require overtime. While not ideal when overtime becomes the norm or excessive, we appreciate team members, like you, going the extra mile and providing the very best service to make sure our clients’ needs are met. Finally, a safe work environment is a minimum standard for us and workplace safety is fundamental to our success. All of our workplace policies and practices are designed to provide a safe work environment for every single team member. Any and all claims regarding any unsafe working practices will be investigated and handled swiftly. Please feel free to contact me with more specific information at ralston@accesscorp.com if you believe there is an unsafe situation that needs to be addressed. Thank you again for your review, Rob
1.0
Dec 26, 2015

Warehouse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits some of the people were nice. Lots of opportunity to learn the business and what it's about etc etc etc

Cons

Too many long hours managenent did recognize your efforts. Not easy to get an increase in pay. Expected to work very long hours without sufficient help. No proper training did warehouse staff. Make one mistake management was not understanding

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Access Response
10y
Thank you for review. It is good to know that you enjoyed the benefits and the people here at Access along with the opportunity to learn the business. Depending on the immediate priorities, there can certainly be long hours and without a promotion or change in position, we do typically only review compensation annually. I am genuinely sorry you didn't feel that you got sufficient help or training for your position. Training and team member development is a major area of focus for 2016 as it is definitely an area where we have opportunity for improvement and where we are making investments currently. Finally, depending on the mistake made, we do have very low tolerance of mistakes, which really is required in many situations when managing confidential information. However, that is all the more reason we need to provide proper training and why we are focused on improving our training and team member development company-wide. Thanks again for the review, Rob
5.0
Oct 3, 2015
Recommend
CEO approval
Business Outlook

Pros

I have never worked in a company with just a strong focus on the team members. That focus comes directly from the top and there is a clear commitment to creating a culture where employees at all levels are recognized for their contributions. You're expected to be a top performer, and if you are, your efforts are recognized. Unlike a lot of companies with leaders who say the right things, but don't follow through, the Access leadership team actually walks the talk! Great employees that care about doing their jobs well, having fun, and working as a team.

Cons

A few growing pains, but nothing that you wouldn't expect from a growing company.

avatar
Access Response
10y
Thank you for your feedback. I am glad that the recent efforts to solicit and really listen to the team's feedback and then make changes and improvements based on that feedback is being noticed and appreciated. I am confident that with everyone's feedback and input we can make Access a truly great place to work. Thank you, Rob
Viewing 118 - 120 of 244 Reviews

Glassdoor has 302 Access reviews submitted anonymously by Access employees. Read employee reviews and ratings on Glassdoor to decide if Access is right for you.