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Accruent

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Accruent reviews

3.1

54% would recommend to a friend

(630 total reviews)

Bill Pollak

52% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

2.9

Career opportunities

2.7

Senior management

Accruent has an employee rating of 3.1 out of 5 stars, based on 630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accruent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

630 reviews
1.0
Aug 4, 2015

Low Pay , Low Trust Culture

Support engineer
Recommend
CEO approval
Business Outlook

Pros

Looking back, having some perspective, it was not many pros there except that I met some nice people there.

Cons

After 2 years I finally realized that there was "mostly talk and no walk" at Accruent. The executives did not listen, they already knew everything. If someone spoke up or made a suggestion for improvement, the standard answer was "yes we know that and we are working on it" or "you are misinformed, please engage so you get a better understanding". They claimed an "open door" policy. But if you used it to speak up, you were tagged as a "poor value fit" and out of the company you went. Only "yes men" stayed there for long. A new change initiative was rolled out top-down every month or so, they all died as fast as they came. The executives were never smart enough to realize that what they came up with behind closed doors without involving the people and get them engaged.

avatar
Accruent Response
10y
Sorry you had a poor experience in your time with us. We certainly wish you the best in your next role. You note the many nice people you met at Accruent. We agree! Our people are our greatest asset and we love them! Regards, Wayne Roberts Chief Operating Officer
1.0
Jul 9, 2015

Fading fast

Senior consultant
Recommend
CEO approval
Business Outlook

Pros

If you want to work for an IT-company but do not have a science degree this is the place for you. Accruent's Talent Strategy is to hire what they call HIPLEs (Hi Potential Low Experience) people. They are not paying to market, but you get a job.

Cons

You will find it hard to really learn anything that you can use outside the company. Most experienced people leave within 12 months. There is a lot of talk about "values". The only "value" that counts here though, is the value of the mighty dollar. Respect and honesty is secondary to squeezing out the last dollar from the customers and saving on employee benefits.

avatar
Accruent Response
11y
Thanks for providing us feedback. We've clearly not been communicating effectively to you and a few other reviewers with similar feedback. I encourage you to come see me or someone you trust in the company to get more detail on our plans and strategies. In fact, I am conducting meetings all this month to review the latest progress and plans. Please attend one of those sessions if you can. Note - we've significantly increased, not decreased, benefits and salaries. Best, Wayne Roberts Chief Operating Officer
2.0
Jun 12, 2015

Mediocre, but good place to start

Consultant
Recommend
CEO approval
Business Outlook

Pros

Excellent culture, enjoyable place to work and good people 'in the trenches'.

Cons

Typical 'corporate' setting and lots and lots of typical corporate people, unethical management and game players. Offering an excellent culture is no excuse to not offer options that would make your employees want to continue their employment with you.

Viewing 43 - 45 of 630 Reviews
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Glassdoor has 783 Accruent reviews submitted anonymously by Accruent employees. Read employee reviews and ratings on Glassdoor to decide if Accruent is right for you.