Acuity Insurance reviews

3.8

70% would recommend to a friend

(332 total reviews)

Melissa Winter

36% approve of CEO

55% positive business outlook

Reviews by job title

332 reviews

Reviews about "Culture"

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5.0
Feb 5, 2019

Employee Focused Employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Acuity emphasizes the employee experience (great benefits, perks, and facilities), which in turn results in a unique culture. Employees are positive, which makes working with others more enjoyable (nearly everyone I see greets me with a smile and hello even when I was a new employee). Leadership is very accessible and willing to connect. The company provides several outlets to listen to their employees, which results in implemented suggestions involving the employee experience. By far the best part of working for Acuity is the people. Ultimately, the people make the place, and it makes coming to work much easier when you enjoy your colleagues. Work life balance at Acuity may be as good as it gets. If you want to clock in and clock out (40 hour weeks on average), make good money for the time you worked and receive great benefits, Acuity is as good as it gets. Acuity has been ranked for its unique corporate headquarters. It has a 27,000 sq ft. fitness center, 45 foot rock climbing wall, subsidized cafeteria, and other unique features. It is enjoyable working in that environment. Acuity recently added a work from home policy allowing more flexibility.

Cons

Acuity is very transparent and provides outlets for making suggestions, however, these suggestions are typically only implemented if they have to do with the building, the property or a familiar Acuity process. If the idea is something Acuity has not done prior in the business setting, it is an uphill battle to be taken seriously regardless of your expertise. We have not been surveyed as a company in awhile, so I wonder how employees are enjoying their individual experiences (manager, growth opportunities, job satisfaction). 360 feedback is important as Acuity grows, and there are no current processes in place for doing so.

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Acuity Insurance Response
7y
Thanks for the insights!
5.0
Nov 28, 2018

NA

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good culture and benefits are excellent

Cons

No work from home available

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Acuity Insurance Response
7y
Thank you for the feedback!
5.0
Apr 9, 2018
Recommend
CEO approval
Business Outlook

Pros

I can't speak for other departments, only my experience in MIS. Acuity truly has a great company environment. On the whole, there is thoughtfulness behind benefits and facilities offered, and almost exclusively good spirit and morale among employees. The longer I work here the more I appreciate the attention to industry regulations, standards, overall business integrity, and generous local community goodwill, as well as the wisdom and long-term vision that seems to consistently put the company's competition to shame. That's the kind of reputation I'd look for in any employer: respect and wisdom. I'd also note that organizations seem to consistently take identity and character from the CEO down; Ben is among the best in both regards, and it shows. One improvement that's stood out in the past few years is more attention being given by MIS management to employee input in the teams new hires join and in existing employees transitioning to new teams.

Cons

As a programmer, there's something to be desired in workflow, tools, and environment. The number of hours put toward cumbersome, repetitive, tedious workflows is "a lot", and requires attention to detail that can be frustrating for team members who are highly qualified and feel like they're spending significant energy not programming. This has a lot to do with a waterfall project management philosophy that in fact puts the people writing specifications, who have no formal programming training and are declined from even benefiting from the company's continuing education reimbursement toward programming classes, in a separate department in a different part of the building. This is assuming a project actually has anyone writing specs -- programmers are at times taking shots in the dark with end users and crafting their own specifications. As an example of lacking tools, the specs themselves are maintained in Word documents and Excel spreadsheets. There is an additional disconnect between new hires who are entering with a relatively strong understanding of object-oriented programming, but no experience of Acuity's software, coming into systems that were built by legacy (though highly-experienced) mainframe architects and administrators with little regard to modern programming methodology. This imbalance can be daunting. In terms of team management, distribution of human resources is significantly imbalanced, with entire teams seeming to almost completely lack project work while others are strapped for programmers and seem to internalize a philosophy that everyone simply must put in noticeably longer hours.

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Acuity Insurance Response
6y
Thanks!
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