Acuity Insurance reviews

3.8

70% would recommend to a friend

(165 total reviews)

Melissa Winter

36% approve of CEO

55% positive business outlook

Reviews by job title

165 reviews

Reviews about "Compensation"

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5.0
Feb 6, 2024

Great place to work!

Recommend
CEO approval
Business Outlook

Pros

Flex scheduling, great management, lots of opportunities to expand your work skills, competitive pay, great culture

Cons

Have to work a phone queue until 7pm ET, but this is only once or twice a year.

1.0
Jan 20, 2024
Recommend
CEO approval
Business Outlook

Pros

The benefits are great, and starting pay is better than your average customer service center. The people who work in Services are some of the kindest, most hardworking people you could have the opportunity to work with.

Cons

Any entry-level position under the services umbrella is overworked and underappreciated, billing doubly-so. Work volumes have been trending upward at a rapid pace for years while we continue to be understaffed. The company will continually ask you to perform additional tasks outside your job description and will cut into your time with meetings that do not apply to you where they praise other departments for your hard work and they will still expect you to finish a whole day of work. You will sit back and watch departments with much smaller workloads get praised and compensated far better than you or your direct coworkers. They do want you to, or let you know where to go to negotiate a better raise when it comes to your annual compensation meeting. They will tell you over and over that cost of living is considered when your raise is calculated and then come up short while you watch other departments with smaller workloads receive higher raises for worse performance appraisals. The people from those other departments will treat you very poorly and get away with it. Basically, if you could pay your rent with thank you's and empty appreciation, you might still come up short each month, but you'd be closer than with the monetary compensation they provide.

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Acuity Insurance Response
2y
We appreciate the feedback. Thank you.
Viewing 34 - 36 of 165 Reviews

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