Addus HomeCare reviews

3.3

55% would recommend to a friend

(894 total reviews)
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Dirk Allison

58% approve of CEO

47% positive business outlook

Addus HomeCare has an employee rating of 3.3 out of 5 stars, based on 894 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Addus HomeCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

894 reviews
1.0
Mar 13, 2015
Recommend
CEO approval
Business Outlook

Pros

If you are absolutely desperate and about to become homeless, that might be a reason to try to work for Addus

Cons

Wages go missing regularly. When questions arise the person you are trying to reach is either "on vacation" or "sick". Messages are never returned. The office staff will send you to corporate, and corporate will send you right back to office or ignore you. Office staff is downright incompetent. They'll send you a paperwork submission schedule with deadlines, then change the schedule without notifying you and then delay your pay because "you were late submitting your paperwork". It's always the worker's fault. If your pay does not come it's always "our computer was down" and the ubiquitous "sorry for the inconvenience". This is a near-minimum wage job and people rely on being paid on time, but Addus doesn't care. They are absolutely unconcerned about when their worker gets paid, yet they demand strict adherence to their schedules, which they'll change without notice. They demand you attend "paid in-service" hours on weekends, but you will only receive minimum wage for those hours, not your rate and they do not pay for training at all. Overall, this company is ripping off the working people any way it can.

1.0
Mar 11, 2015
Recommend
CEO approval
Business Outlook

Pros

No pros as to employment with this company. If it were possible Addus would only receive 1/2 star.

Cons

--Lack of interpersonal skills throughout various department levels. --Poor communication - being that voicemail messages are RARELY returned. --Appalling and continual payroll problems - persist issues with non payment for hours worked, as well as being paid at the wrong pay rate. --Called the corporate office and held for 48 minutes without ever reaching a live person. It was solely the recorded message that all agents are assisting other callers.

1.0
Mar 11, 2015

Poor Employee Relations

Recommend
CEO approval
Business Outlook

Pros

The only benefit is the great free insurance.

Cons

Office staff is cold and impersonal. If an issue arises from a client complaint, the hca is the one chastised 99% of the time. Usually considered guilty unless overwhelming proof days otherwise. Pay is ok if you can get available hours. The raises are extremely poor. 5 cents per hour the first 6 years of employment and a dime per hour after 7 years. Vacation time is earned thru hours worked. Most of the time there is no vacation time. Paper work is lost and hca is blamed.

Viewing 844 - 846 of 894 Reviews

Glassdoor has 941 Addus HomeCare reviews submitted anonymously by Addus HomeCare employees. Read employee reviews and ratings on Glassdoor to decide if Addus HomeCare is right for you.