Advance Auto Parts reviews

3.1

44% would recommend to a friend

(5,531 total reviews)
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Shane O’Kelly

27% approve of CEO

33% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
4.0
Oct 25, 2009
Recommend
CEO approval
Business Outlook

Pros

Job Security - Don't Steal and you will never be fired, you don't even have to work apparently. Fair Pay, Better Bonus plan now Great Benefits - Discounts, insurance, + lots of corporate perks

Cons

Corporately run = customer is always right, even when wrong If your good at what you do, and are needed in your position, you will never be moved or promoted. New stupid acronyms every few months, Completely pointless, but must learn.

2.0
Sep 18, 2009
Recommend
CEO approval
Business Outlook

Pros

+ Flexible scheduling + 20% Discount + One on every street corner in FL + Discounted Stock + Discounted health and dental insurance + Easy to get a job at with no experience or work history + Great job for a high school or college student. +Job security (Auto parts will always be pure profit)

Cons

Advance is a Big Box retailer (Walmart, Target, Bestbuy) and not an auto parts retailer as its name implies. As with other Big Boxes the following cons occur: +Low pay (generally $8 starting, with 25 cent raises every year) +Constant cost cutting +Low Hours (see above, Fulltime = 28-35 hours) +Inadequate Staffing (Manager is salery so expect to work 70 hour weeks for 50 hours pay inorder to have the store open) +Blurring of Jobs (cashiers will do Manager work, Manager's do cashier's job) +Limited job growth. (you will never be more than a manger) +Dealing with the public. Advance has the following cons in particular: +Inexperienced employees (pay is too low to retain people with automotive knowledge. A good example, for the first 3 years working for the company I didn't even have a driver's license.) +Disconnected between stores and upper management. +Customers expect us to fix their cars, when we just sell parts. +No marketing. Most people call us "AutoZone" or a defunct company "Discount Auto Parts" +Horrible computer system +Outsourced Tech Support +Lack of focus on core business +Worst commercial program in terms of pricing and availabilities +Constantly changing goals, acronyms, and policies. Even before we achieve said goals, learn the new acronyms, and incorporate the new policies. +Only management gets bonuses even if you double your budget.

Viewing 5512 - 5514 of 5,531 Reviews

Glassdoor has 5,724 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.