Advance Auto Parts reviews

3.1

44% would recommend to a friend

(5,531 total reviews)
avatar

Shane O’Kelly

27% approve of CEO

33% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Aug 22, 2009
Recommend
CEO approval
Business Outlook

Pros

If you like cars and enjoy working with the public, you will like working at Advance.

Cons

Pay is lousy. The DM thinks 25k is great pay. Once they hire you they will cut your hours to nothing. This job is a job for someone who is living at home. If you are trying to support a family don't bother with Advance. Another issue is all of these acronym's the upper wigs come up with. Its like you have to remember all this crap when all you need to do is take care of the customer. Customers expect you to be a full service garage. Installing batteries in pouring down rain, replacing wiper blades in pouring down rain, telling them what the problem is with their car, selling the parts, and then taking it back the next day because the idiot couldnt fix it.

4.0
Jul 18, 2009
Recommend
CEO approval
Business Outlook

Pros

Our store has a good team. We have fun and work hard but we all work well together. Not a hard job.

Cons

Some policies could be made a lot more clear. Changes are made that we have to figure out on our own.

3.0
Jul 9, 2009
Recommend
CEO approval
Business Outlook

Pros

employee discount, is really good for working on your car, or fixing cars for others and making the discount amount (assuming you buy the parts and sell them to customer at retail price) plue whatever you charge to repair the car

Cons

poor pay, horribly unfair bonus policy, NO communication, outdated computer systems can make for a PITA at times, they hire anyone (without properly quizzing them on mechanical stuff to make sure they can actually do the job properly). no comission or SPIFFs on special order parts (such as unusual parts or accessories ) scheduling sucks under normal conditions (unless you have a good mgr (or asst mgr) that will make the schedule somewhat consistent

Viewing 5515 - 5517 of 5,531 Reviews

Glassdoor has 5,724 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.