Does Advanced Call Center Technologies pay their employees well?

According to anonymously submitted Glassdoor reviews, Advanced Call Center Technologies employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Advanced Call Center Technologies. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advanced Call Center Technologies?

43% of Advanced Call Center Technologies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advanced Call Center Technologies 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Advanced Call Center Technologies?

Customer Service Representative (253) , Customer Service Representative (CSR) (54) , Call Center Representative (40) , Customer Service Agent (31) , Supervisor (25) , Call Center Agent (20) , Agent (17) , Operations Manager (14) , Operations Supervisor (13) , Fraud Specialist (10) , Recruiter (10) , Customer Service Associate (7) , Fraud Analyst (7) , Customer Service (6) , Customer Service (CSR) (6)

What are the pros of working at Advanced Call Center Technologies according to real employee reviews?

"Easy to do job and good pay" ((in 108 reviews)); "Great Pay, good benefits, work from home." ((in 59 reviews)); "Benefits are good and affordable." ((in 30 reviews)); "Great people and an awesome job if you like to work alone!" ((in 26 reviews)); "Flexible Hours Paid Training Good Supervisors" ((in 14 reviews))

What are the cons of working at Advanced Call Center Technologies according to real employee reviews?

"Management is poor and clueless." ((in 74 reviews)); "Horribly disorganized, horrible training." ((in 51 reviews)); "Bad supervisors." ((in 39 reviews)); "The managers aren't professional." ((in 18 reviews)); "•Poor communication between supervisors and and leads." ((in 17 reviews))

What are employees saying about Advanced Call Center Technologies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advanced Call Center Technologies layoffs and their outlook for job security at Advanced Call Center Technologies in 2026.

What are the top reviewed Advanced Call Center Technologies locations?

Johnson City , Harlingen , Norman , San Luis , Logan , Junction City , Boones Creek , Berwyn , Sacramento , Douglas , Carmichael , Kingsport , North Highlands , Dallas , Yuma , Oklahoma City , Houston , North Logan , Tennessee City , Charlotte , Shreveport , Elizabethton , Memphis , Fairview , Brownsville , Blountville , Knoxville , Manhattan , Wichita , Penn

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Advanced Call Center Technologies

Advanced Call Center Technologies reviews

3.1

43% would recommend to a friend

(990 total reviews)

Hunter Croft

43% approve of CEO

43% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

3.1

Career opportunities

3.0

Work/Life balance

2.9

Culture & values

2.7

Senior management

Advanced Call Center Technologies has an employee rating of 3.1 out of 5 stars, based on 990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

990 reviews

5.0

Apr 14, 2017

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great environment to work in. They care about people including career growth within the company.

Cons

Need to work on a 401K plan for their employees.

5.0

Nov 22, 2016

Site Director

Site director

Recommend

CEO approval

Business Outlook

Pros

Best people ever to work with, raves, ping pong, LIFE!!!

Cons

good memories, keep it up

3.0

Jun 29, 2016

Meh

Helpdesk technician

Recommend

CEO approval

Business Outlook

Pros

Steady pay check, hard to get fired, good vision insurance

Cons

Paid every 2 weeks, dental and health insurance aren't that great, work not for everybody, can be stressful, little recognition if you do well, a lot of recognition if you make a mistake

Viewing 40 - 42 of 990 Reviews

Jobs at Advanced Call Center Technologies

Customer Service and Sales Representative - Montego Bay, JM

Saint James, MN

View job

Hiring Now! Customer Service Reps - PTO, Benefits and More!

Customer Service Representative - Tri-Cities, TN

Customer Service Representative - Tri-Cities, TN

Customer Service Representative - Harlingen, TX

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Advanced Call Center Technologies

Advanced Call Center Technologies reviews

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Great place to work!

Site Director

Meh

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