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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      3.0

      41% would recommend to a friend

      (991 total reviews)

      Hunter Croft

      44% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 991 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      991 reviews
      1.0
      Feb 8, 2016

      Do not work here!!

      Agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent scheduling. Paid time off at 90 days.

      Cons

      Employees are treated terribly. Forget having an emergency, all they care about is their numbers and nothing else. Theyll say they want to work with you, but then hold it against you. You have to hound them to give you incentive pay such as holiday pay, bonuses, etc. Schedule changes too much and last minute and they don't care if its last moment notice, even though it's supposed to be a set schedule. NOT flexible scheduling like advertised.

      1.0
      Jan 22, 2016

      Run the other direction

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a job and they pay you.

      Cons

      Where do you start? If you like being belittled while working in a hostile work environment, this is the place for you. Employees are motivated through "If this doesn't happen you will be fired" motivational techniques. With Directors, Ops Managers and Supervisors who take all the credit for all the good and throw everyone else under the bus for all the bad. Company is losing money hand over fist because they don't know how to run the business. They haven't firgued out that when you have keep replacing employees because you treat them badly leading to higher costs. They people are just so wrong.

      Viewing 892 - 894 of 991 Reviews
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      ReviewsAdvanced Call Center Technologies reviews

      Glassdoor has 1,049 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.