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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      3.0

      41% would recommend to a friend

      (991 total reviews)

      Hunter Croft

      44% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 991 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      991 reviews
      4.0
      Dec 28, 2015

      customer service

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      really good training and plenty of hours to work

      Cons

      explained as a CSR position and turned out to be sales

      1.0
      Dec 18, 2015

      not what its cracked up to be

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      pay is good that is the only good thing about the job

      Cons

      managers have their favorites on each team, and make up lost time on your day off even if you are sick you have to make up the time to improve THEIR numbers not yours too many brown nosers , and your work schedule changes every 30 days no set schedule

      1.0
      Dec 17, 2015

      Runnin' off the good ones

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      They will hire ANYONE with a pulse. You can get away with everything up to murder with them and face NO consequences. There is ALWAYS someone for 'comic relief'

      Cons

      The pay is basically minimum wage. You work with mostly IDIOTS as the good ones (that are able) have moved on to bigger and better. Being a supervisor there is basically babysitting drama queens (or kings) all day while still being expected to find time to do your actual job.

      Viewing 898 - 900 of 991 Reviews
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      ReviewsAdvanced Call Center Technologies reviews

      Glassdoor has 1,049 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.