Does Advanced Call Center Technologies pay their employees well?

According to anonymously submitted Glassdoor reviews, Advanced Call Center Technologies employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Advanced Call Center Technologies. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Advanced Call Center Technologies?

39% of Advanced Call Center Technologies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advanced Call Center Technologies 3.0 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Advanced Call Center Technologies?

Customer Service Representative (254) , Customer Service Representative (CSR) (54) , Call Center Representative (40) , Customer Service Agent (31) , Supervisor (25) , Call Center Agent (20) , Agent (17) , Operations Manager (14) , Operations Supervisor (13) , Fraud Specialist (10) , Recruiter (10) , Customer Service Associate (7) , Fraud Analyst (7) , Customer Service (6) , Customer Service (CSR) (6)

What are the pros of working at Advanced Call Center Technologies according to real employee reviews?

"Good Pay and incentives" ((in 114 reviews)); "Work from home not going to site pay is good" ((in 56 reviews)); "Benefits are good and affordable." ((in 30 reviews)); "Great people and an awesome job if you like to work alone!" ((in 29 reviews)); "There are good bonuses" ((in 14 reviews))

What are the cons of working at Advanced Call Center Technologies according to real employee reviews?

"Management is poor and clueless." ((in 76 reviews)); "The supervisors have a lack for helping there employees" ((in 36 reviews)); "The managers aren't professional." ((in 18 reviews)); "•Poor communication between supervisors and and leads." ((in 16 reviews)); "Upper management is more concerned about covering their own butt and saving themselves versus truly coaching their supervisors and agents." ((in 14 reviews))

What are employees saying about Advanced Call Center Technologies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advanced Call Center Technologies layoffs and their outlook for job security at Advanced Call Center Technologies in 2026.

What are the top reviewed Advanced Call Center Technologies locations?

Johnson City , Harlingen , Norman , San Luis , Logan , Junction City , Boones Creek , Berwyn , Sacramento , Douglas , Carmichael , Kingsport , North Highlands , Dallas , Yuma , Oklahoma City , Houston , North Logan , Tennessee City , Charlotte , Shreveport , Elizabethton , Memphis , Fairview , Brownsville , Blountville , Knoxville , Manhattan , Wichita , Penn

Skip to content Skip to footer

Notifications

Advanced Call Center Technologies

Advanced Call Center Technologies reviews

3.0

39% would recommend to a friend

(358 total reviews)

Hunter Croft

44% approve of CEO

39% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Compensation and benefits

3.0

Work/Life balance

3.0

Career opportunities

2.8

Culture & values

2.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

358 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Nov 6, 2023

act

Call representative

Recommend

CEO approval

Business Outlook

Pros

pay is great , easy dept

Cons

calls are back to back , management isnt great .

Advanced Call Center Technologies Response

Hello, thank you for taking the time to leave us a review, we appreciate your feedback! You are an important member of #TeamACT.

2.0

Nov 2, 2023

Ok

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

Regular pay is passable at a lower level

Cons

Issues with some internal workings

Advanced Call Center Technologies Response

Your feedback is what allows us to continuously change and grow, so thank you. We are happy you are a part of #TeamACT!

1.0

Oct 27, 2023

N/A

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You get proxy with lunch subsidy on it

Cons

Pay is not good as it seems

Advanced Call Center Technologies Response

Hello, we appreciate your feedback. Although we are a bit disappointed to hear about your experience, we understand that there is always room for improvement. Thank you for your honest feedback and we’ll use this in our efforts to constantly improve our processes.

Viewing 100 - 102 of 358 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at Advanced Call Center Technologies

Customer Service Representative - Harlingen, TX

Customer Service Representative - Tri-Cities, TN

Customer Service Representative - Tri-Cities, TN

Customer Service Representative - Tri-Cities, TN

Customer Service Representative - Tri-Cities, TN

Advanced Call Center Technologies reviews FAQs

Reviews Advanced Call Center Technologies reviews

Advanced Call Center Technologies

Advanced Call Center Technologies reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

act

Ok

N/A

Top companies for "Compensation and Benefits" near you

Jobs at Advanced Call Center Technologies

Advanced Call Center Technologies reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Advanced Call Center Technologies reviews FAQs

Jobs at Advanced Call Center Technologies