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Advanced Call Center Technologies

Engaged Employer

Advanced Call Center Technologies reviews

3.1

43% would recommend to a friend

(990 total reviews)

Hunter Croft

43% approve of CEO

43% positive business outlook

Advanced Call Center Technologies has an employee rating of 3.1 out of 5 stars, based on 990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

990 reviews
4.0
Oct 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Developing Leadership Skills. Gaining In-depth Industry Knowledge. Building a Professional Network. Enhancing Emotional Intelligence. Offering a Path to Career Advancement. Practice and Build Problem Solving Skills

Cons

You have to fire people. ... You have to hire people. ... You get the blame. ... The workday doesn't end when you leave work. ... You have to deal with bureaucracy. ... Employees demand your attention. ... Someone can always come for your job.

3.0
Oct 9, 2025

@Lebohang Mathebula

Recommend
CEO approval
Business Outlook

Pros

She demonstrates strong leadership skills. She has vision and direction, and she is both motivating and inspirational.

Cons

She is a woman in leadership and sometimes faces unique challenges. She often has to overcome gender bias and stereotypes that question her authority. It can be challenging to gain equal recognition for her contributions compared to her male counterparts

5.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

I have had the pleasure of working under a supervisor who is truly exceptional in motivating and supporting the team. His dedication to the job is evident in everything he does, consistently going above and beyond to ensure that every member feels valued and empowered. He has an inspiring ability to encourage growth and foster a positive work environment, which has greatly contributed to both individual and collective success. His approachable nature and unwavering commitment make him not only an effective leader but also a trusted mentor. Working with him has been a rewarding experience, and his leadership continues to drive us toward excellence

Cons

While working with someone who is highly dedicated is inspiring, there can be some challenges. Their intense commitment to the job sometimes sets very high standards and expectations, which can create pressure for the team to keep up. At times, their strong focus on work might lead to longer hours or difficulty in balancing work-life boundaries, which can affect team dynamics or personal well-being. Additionally, their passion for excellence might occasionally make it harder to delegate tasks, as they prefer things done a certain way. Despite these challenges, their dedication generally drives positive outcomes and motivates others to improve.

Viewing 19 - 21 of 990 Reviews

Glassdoor has 1,048 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.