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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      3.1

      43% would recommend to a friend

      (990 total reviews)

      Hunter Croft

      43% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Advanced Call Center Technologies has an employee rating of 3.1 out of 5 stars, based on 990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      990 reviews
      1.0
      Oct 8, 2025

      .

      Care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get to know others and how they live Talk with different people Establish relationships where people want to stay in touch (they call you back)

      Cons

      Unprofessional Management Leadership lacks communication, accountability, or respect for employees. Toxic and Unhealthy Work Environment Mental health and employee well-being are not prioritized. Poor work-life balance leads to burnout. No Room for Growth or Improvement Lack of training, mentorship, or career advancement opportunities. Promotions or raises are rare. Low Pay for the Work You Do Compensation does not match the effort and responsibility.

      5.0
      Oct 7, 2025

      ACT Goes beyond the call

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with Supervisor Kyle Douglas daily is a blessing and inspiration to many. His kindness and friendliness is infectious whilst his leadership and hands on support with anyone he engages, is rather inspiring. Thanks to Kyle, we as a team are a tight unit of over achievers. His multiple skills gets him to be responsible for three different areas of the business, so is undoubtedly a MVP for ACT and so I must give him the recognition and appreciation for his willingness to constantly go above and beyond at his own cost.

      Cons

      At ACT South Africa, we work USA business hours. This means our shifts are simple 3pm till midnight. Not impossible to get used to though.

      Viewing 22 - 24 of 990 Reviews
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      ReviewsAdvanced Call Center Technologies reviews

      Glassdoor has 1,048 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.