Advia Credit Union reviews

3.9

77% would recommend to a friend

(184 total reviews)
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Jeff Fielder

87% approve of CEO

76% positive business outlook

Advia Credit Union has an employee rating of 3.9 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advia Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

184 reviews
5.0
Jul 8, 2024

great environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

best work culture, work life balance is great. Excellent opportunities to advance. Lives true to its mission.

Cons

Its a great organization, no downsides

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Advia Credit Union Response
2y
Thank you for the excellent review!
2.0
Jul 1, 2024

My experience

Recommend
CEO approval
Business Outlook

Pros

This position provided a paycheck to me for the last 5 years. I got to meet some kind people and there was a time where it was fun to come to work.

Cons

Since the implementation of the VTM machines, my experience with the MCC has deteriorated. Managers decided to link the chat function with VTM so if anyone was working chat, they would have to drive into the building to operate it because VTMs can only be operated in branch. Plus, even if you had 3 chats, you were directed to stop chatting if you got a VTM call and devote your entire time to the member at the VTM while the people in chat waited for a response. No matter how many times I pointed out how awful this was for member experience, my cries fell on deaf ears. The most remote function cannot be done remotely – it blows my mind. But then came the decision to slowly dissolve my position of E-Service Specialist, which was a role that I helped pioneer and that I was great at, but the worst part is that management did this with a smile on their face. It’s insulting to my hard work, reliability, and dedication that I have shown to the MCC for the last 6 years to be cast aside like that.

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Advia Credit Union Response
2y
We appreciate your honest feedback. The experience you've described does not align with the workplace environment we strive to provide for our employees. We would value the chance to discuss this matter further with you. If you are willing to have a conversation, please contact the Organizational Development or Human Resources department.
5.0
Jun 4, 2024

Caring

Recommend
CEO approval
Business Outlook

Pros

everyone here is professional and cares

Cons

there is nothing to report

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Advia Credit Union Response
2y
We are lucky to have such great people here! Thank you for taking the time to provide this feedback.
Viewing 34 - 36 of 184 Reviews

Glassdoor has 185 Advia Credit Union reviews submitted anonymously by Advia Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Advia Credit Union is right for you.