Does Advia Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Advia Credit Union employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Advia Credit Union. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Advia Credit Union?

77% of Advia Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advia Credit Union 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advia Credit Union?

Teller (28) , Financial Solutions Specialist (14) , Bank Teller (13) , Manager (8) , Member Service Specialist (5) , Systems Administrator (4) , Member Service Representative (3) , Part Time Teller (3) , Specialist (3) , ASM (Area Sales Manager) (2) , Accounting Specialist I (2) , Collections Representative (2) , Information Security Specialist (2) , Member Contact Center Representative (2) , Member Contact Specialist (2)

What are the pros of working at Advia Credit Union according to real employee reviews?

"great benefits that are hard to come by (ie." ((in 22 reviews)); "Great culture and easy" ((in 16 reviews)); "Great people to work with" ((in 15 reviews)); "Work/life balance is great." ((in 8 reviews)); "Pay is competitive" ((in 7 reviews))

What are the cons of working at Advia Credit Union according to real employee reviews?

"The managers also got to a point where they were avoiding some of our co" ((in 5 reviews)); "Bad upper management and shifting of policy" ((in 5 reviews)); "Executive leadership not listening to "boots on the ground" and ignoring concrete data to make leadership decisions" ((in 5 reviews)); "There could be better communication between departments when different vendors are being vetted for future/ongoing projects." ((in 4 reviews)); "Salary not competitive and vertical movement within organization is difficult" ((in 3 reviews))

What are employees saying about Advia Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advia Credit Union layoffs and their outlook for job security at Advia Credit Union in 2026.

What are the top reviewed Advia Credit Union locations?

Kalamazoo , Parchment , Port Huron , Elkhorn , Southgate , Battle Creek , Plainwell , Oshtemo , Janesville , Comstock , Portage , Springfield , Cary , Chicago , Niles , Twin Lakes , Beloit , Williams Bay , Fort Gratiot , Marysville , New Baltimore , Mattawan , Richland , Brownstown

Advia Credit Union reviews

3.9

77% would recommend to a friend

(184 total reviews)

Jeff Fielder

87% approve of CEO

76% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (184 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Advia Credit Union has an employee rating of 3.9 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advia Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

184 reviews

1.0

Dec 3, 2024

Company isn't the same

Financial solutions specialist

Recommend

CEO approval

Business Outlook

Pros

Good work life benefits with accruing pto.

Cons

Pay is lower than other places Upper management refuses to listen to employees They implemented a phone system that has crippled the entire place but as long as the director of the call center likes it that's all that matters Branch side employees are treated awful; have to use PTO for everything but support doesn't Ever since Jeff took over the place isn't the same

Advia Credit Union Response

1y

Thank you for providing feedback. This certainly is not the experience we want for our employees. We would appreciate the opportunity to discuss your experience. If you are open to this conversation, please reach out to HR or Organizational Development.

2.0

Oct 27, 2024

Probably decent if you’re back office staff, do not suggest if you are to be member-facing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent sales incentive, paid volunteer time

Cons

Managers do not help when staff is struggling. They have their own little cliques and talk badly about their employees. Favor certain employees over others letting poor behavior slide as long as they’re on their good side. They do not like when you speak your mind or share opinions on poor policy and/or bad work environment. Lots of high school-type petty drama. Concerns and complaints made to HR cycle right back to regional and direct managers. Management tells you they are there to listen and help you through issues, then reprimand and discipline you for it. Consistently cutting staff but then acquiring new locations. Management lets member facing staff take the brute force of customers, forcing them to suffer through harassment rather than allowing them to escalate it. Almost always needed coverage from other departments to take lunch break. Manager approval is required to apply for different positions and they keep you from being promoted if it wouldn’t directly benefit them.

Advia Credit Union Response

1y

We appreciate you taking the time to share your candid feedback. Your experience is not one that we would ever hope an employee to have, and does not align with the environment we strive to have for our teams. We would love the opportunity to talk through your specific feedback. If you are willing to provide additional insight on your experiences, please reach out to the Organizational Development or Human Resources team.

5.0

Oct 11, 2024

Would recommend

Financial services representative

Recommend

CEO approval

Business Outlook

Pros

Great place to work at through college

Cons

3% 401k match could be better. Consumers does 10% match…

Advia Credit Union Response

1y

Thank you for the review! Just a quick clarification on our 401(k) contributions: We currently match contributions up to 3%, but we also contribute an additional 3%, regardless of whether an employee makes contributions to their 401(k).

Viewing 25 - 27 of 184 Reviews

Jobs at Advia Credit Union

Member Service Representative