Managers do not help when staff is struggling. They have their own little cliques and talk badly about their employees. Favor certain employees over others letting poor behavior slide as long as they’re on their good side. They do not like when you speak your mind or share opinions on poor policy and/or bad work environment. Lots of high school-type petty drama. Concerns and complaints made to HR cycle right back to regional and direct managers. Management tells you they are there to listen and help you through issues, then reprimand and discipline you for it. Consistently cutting staff but then acquiring new locations. Management lets member facing staff take the brute force of customers, forcing them to suffer through harassment rather than allowing them to escalate it. Almost always needed coverage from other departments to take lunch break. Manager approval is required to apply for different positions and they keep you from being promoted if it wouldn’t directly benefit them.
