Advia Credit Union reviews

Credit unions in general are "not for profit" organizations (meaning their profits must be funneled back into the business, rather than given to the C-level employees). However, this one runs just like a bank in terms of pushing high-pressure sales to meet the lofty goals they set! If you don't like sales, BEWARE!!! They won't tell you in the interviews or onboarding - but you'll find out as soon as you step in-branch for your first real day on the job! They have every single member of in-branch staff selling, selling, selling! And you WILL be penalized if you don't meet their unrealistic standards - this goes for part-timers and full-timers! As a teller, you won't be given any forewarning, but you'll be expected to be part of the sales machine. You won't be given the product knowledge you need to succeed in sales, either, unless you're lucky enough that your manager takes a vested interest in helping you. And that's IF you even have a manager! The company will leave leadership positions open for months on end, forcing the would-be subordinates to freestyle their way through the workday and to their goals. Especially once the pandemic hit, and this organization had to try to recoup the money being spent on building a MASSIVE new headquarters in 2019-2020, the focus turned completely away from people and the community, and it became entirely about profits. The outbound sales teams work tirelessly to hit their goals, are heavily scrutinized and understaffed (often filling in as management for the multiple mgmt. openings, resolving member issues, all while being expected to get their regular work done.. but told they are "not qualified" when applying/interviewing for mgmt. positions). They are threatened with probationary measures or termination if their goals aren't met, and worst of all: their base compensation is FAR LESS than the INBOUND sales teams who work from home and don't have to deal with constant interruptions and disgruntled members. The member base would agree this organization has completely turned to a money grab, as they constantly cited the new headquarters building as a reason for their pitifully low dividend returns - ESPECIALLY once the US economy began to recover somewhat from the pandemic, and the organization internally bragged about exceeding its goals, higher than ever before. The senior level management is entirely out-of-touch with what creates a good member experience AND employee experience. They work from home, relying solely on gossip and sales stats (never considering the other factors and job responsibilities outside of sales) to get their intel on lower-level employees. You'll have almost zero chances for upward mobility.

Some leadership at Advia is great, while others have absolutely no business being in their roles. Advia doesn't seem to be concerned about this. For proof of this, look no further than the turnover Advia has experienced the past year. After layoffs in 2020 (credited to the pandemic), Advia became all about the bottom line with no regard to worker happiness and satisfaction. A "do more with less" philosophy started in the organization that lead to burnout. While PTO is generous, it became frowned upon to use, even during the holiday season. Many decisions are made, at all levels, based on data and analytics with no regard for the human element. Look no further than the ridiculous bonus structure and the horrible time consuming assessments. To succeed at Advia in most roles, you need to do no more than play the politics and put in the bare minimum to keep your management happy. Don't speak up or have a voice, because it won't be heard.