Advia Credit Union reviews

3.9

74% would recommend to a friend

(184 total reviews)
avatar

Jeff Fielder

86% approve of CEO

75% positive business outlook

Advia Credit Union has an employee rating of 3.9 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advia Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

184 reviews
1.0
Oct 20, 2019

Too many games

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A few good staff members

Cons

Clicky, not transparent, very political senior management!

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Advia Credit Union Response
6y
We appreciate your feedback. Certainly this is not what we would want any Advian to experience. We are committed to consistently improving and will note this experience.
2.0
Oct 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent sales incentive, paid volunteer time

Cons

Managers do not help when staff is struggling. They have their own little cliques and talk badly about their employees. Favor certain employees over others letting poor behavior slide as long as they’re on their good side. They do not like when you speak your mind or share opinions on poor policy and/or bad work environment. Lots of high school-type petty drama. Concerns and complaints made to HR cycle right back to regional and direct managers. Management tells you they are there to listen and help you through issues, then reprimand and discipline you for it. Consistently cutting staff but then acquiring new locations. Management lets member facing staff take the brute force of customers, forcing them to suffer through harassment rather than allowing them to escalate it. Almost always needed coverage from other departments to take lunch break. Manager approval is required to apply for different positions and they keep you from being promoted if it wouldn’t directly benefit them.

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Advia Credit Union Response
1y
We appreciate you taking the time to share your candid feedback. Your experience is not one that we would ever hope an employee to have, and does not align with the environment we strive to have for our teams. We would love the opportunity to talk through your specific feedback. If you are willing to provide additional insight on your experiences, please reach out to the Organizational Development or Human Resources team.
4.0
Aug 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Supportive, can easily grow and promote.

Cons

There is not enough accountability in management. Toxic managers are given too many chances. Even when complaints and turn over rate under them is staggering. Even when the manager has countless HR reports. You are encouraged to talk to HR and sold an idea of an ethical fair professionalism. But when someone in management isn’t acting out the core values, they get repeated chances and redirects at the expense of everyone beneath that manager. There is also a pecking order in management, and if an issue is not one that a BSM, or their superior, or the next superior wants to be an issue that exists….it will be squashed instead of dealt with.

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Advia Credit Union Response
2y
I appreciate your honest review. I would really like to connect with you about your concerns if you are comfortable. I encourage you to reach out to a member of the HR or OD team to share your experiences. In addition to the HR and OD teams, we have an anonymous Reporting Hotline that offers a secure and confidential avenue for our employees to share their voice. As an employee, you are able to access links to the online portal or the phone number via your HealthyJoy app or by searching for the Reporting Hotline on our intranet. Thank you again for taking the time to provide your review.
Viewing 10 - 12 of 184 Reviews

Glassdoor has 185 Advia Credit Union reviews submitted anonymously by Advia Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Advia Credit Union is right for you.