Advocate Construction reviews

I would like to start by thanking you for your service to our company. We were disappointed to hear of your resignation because we felt that, although you had a long way to go with understanding how the insurance restoration process works on a seasonal basis, you showed great promise for the short time that you were here. However, we are grateful that you chose to resign as opposed to continue to work with such sour feelings in your heart. Our organization works better when our employees are engaged and committed to their work of serving our customers and make an effort to see the company as an organization that is improved by their contributions rather than a personal ATM machine. As for the “selling a bill of goods and don’t follow through”. We have experienced exponential growth every year we have been in business. We have added 40 people to our employee headcount this year alone. We now employ over 100 people in 5 states. The delays experienced in our accounting department with respect to invoicing are a symptom of the message we continue to deliver to everyone, and its that we are growing and that we have and abundance of income, personal and professional growth opportunities. As an organization, we are following through on our promises. This brief delay in invoicing is a result of our significant growth once again. With respect to the claim that we do not pay commissions, in 2017, we paid over $6M in salary and commissions to our sales team, many of whom are veteran sales people who have been with us for multiple seasons or who have performed so well that they’ve earned promotions. We are absolutely committed to paying our employees. When someone resigns, the have chosen to end the employment relationship. It is generally understood that when you quit, you stop getting paid. With all of that being said, we care about the satisfaction of our employees and we care about our Glassdoor reviews. We always want the Glassdoor community to be able to see the full picture of our culture. It should not be a surprise to anyone that when we get a poor Glassdoor review, that we reflect on the feedback, then circle back with our employees to see if the experience posted is reflective of the company in general and when it is not, we ask for people to share a more accurate and widely shared feeling of working here.

Thank you for taking the time to write a review. We are grateful to hear that you appreciated the aspects of the role that allowed us to help people. When our company was founded that was the spirit we had in mind. Our goal is to be a professional organization that informs homeowners of the effects of storms and to help them navigate the complexities of insurance restoration. It sounds like you had the right spirit, but that was broken by this unconscionable behavior that you claim. Let me be clear. Fabricating damage is illegal, it is a crime punishable by law. We take such claims very seriously, as it is not the policy of our organization to fabricate damage for any reason. This review has caused us to initiate an investigation into the possibility of fabricating damage by a member of our team. We have controls in place to ensure that this doesn’t happen or that if it does, those responsible will face the consequences. I encourage you to report any employee(s) displaying such behavior to a member of management immediately. If you don't feel comfortable reaching out to a manager, you can reach out to our Safety and Loss Control Manager